MAIN DUTIES & RESPONSIBILITIES
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Maintain and update quality procedures within the quality management system.
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Assist in the tracking of CAPAs, change controls, and deviations to ensure timely closure.
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Generate reports and dashboards for quality metrics and KPIs.
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Reviewing temperature control deliveries and releasing of stock.
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Logging of adverse events and product quality complaints.
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Logging of distribution complaints.
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Support with audit preparation for regulatory inspections and client audits.
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Maintain audit schedules and track completion of audit CAPAs.
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Review and Approval of Customer and Vendor Setups.
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Assisting with carrying out annual Bona Fides checks.
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Review and approval of product setups.
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Administration and support of Recalls/Quarantine Requests.
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Monitor and document temperature data from shipments, including downloading logger data and filing excursion reports.
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Supporting with annual GDP and GVP training.
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Any other quality duties which may arise.
QUALIFICATION, EXPERIENCE & SKILLS REQUIRED
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A third level qualification in science is preferred but not essential.
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Experience in the operation of the WMS.
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Excellent PC skills, including Word & Excel PowerPoint etc.
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Previous experience of administration duties an advantage
COMPETENCIES
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Excellent written communication skills.
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Excellent telephone manner.
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Highly organized & efficient – with an ability to multitask.
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Excellent interpersonal skills – with an ability to interact with all of staff, management, customers & clients.
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An ability to prioritise and work under pressure.
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An ability to meet deadlines.
