Fitness Instructor Assistant - Community Employment
Job Description - 2025
YMCA Dublin has been working with young people in Dublin’s Inner City for
over 175 years. We deliver programmes in youth work, education, family
support, community childcare and community employment. To support our services, we run two social
enterprises – Dublin YMCA Gym and Childcare in Aungier Street.
Service Area: Fitness Location: Aungier Street, Dublin 2
Responsible to: Sports Centre Manager
Shift times required: Working 4 days a week: 3 days mid week evening shifts and 1 weekend shift.
Candidates must be flexible.
Role Description: This position on the Community Employment scheme is a development opportunity
for an individual interested in working in the fitness industry. This role covers both fitness and
reception duties.
The successful candidate will be responsible for clerical, administrative and customer service support in
order to ensure that fitness and front of house services are provided in an effective and efficient manner.
Working as part of a dynamic team in a fast paced environment, the successful candidate will report to
the Sports Centre Manager and will be responsible for dealing with public enquiries and administrative
support to the Fitness and Facilities management team.
Primary Responsibilities
- To work at Aungier Street Sports centre on an agreed rota.
- Complete both Reception and Fitness duty requirements
Reception duties include:
- Ensure all visitors to the YMCA are welcomed with a friendly and professional manner. Providing
all customers/visitors with the information they required in a timely and professional manner
following all YMCA systems & policies.
- Answering telephone and email enquiries.
- Data input - updating KPI’s and database updating.
- Taking deposits, selling goods and product upsales, maintaining an excellent product knowledge
of the services available at the YMCA sports centre.
- Deal with general enquiries including facilities and or gym via email telephone and / or in person.
Fitness duties include:
- Shadow fitness instructors and observe fitness classes formats.
- Monitor & enforce health & safety of all equipment and fitness facilities.
- Promote YMCA Fitness promotions, packages and facility rental and follow and help develop
YMCA fitness policies.
- To have a presence on the gym floor that enhances the customer's experience as they arrive and
train, offering advice, technique tips and ensuring customers get the best experience possible.
- To carry out comprehensive induction programmes ensuring customers are fully aware of how to
use the equipment safely and the best way for them to reach their fitness goals without injury.
- To provide information on all services delivered by YMCA including promotions & our Social
Enterprise status.
- To ensure the sports centre is at a high standard of cleanliness.
- Attend training sessions of both industry standard and health & safety qualifications.
We believe everyone should have the opportunity to belong to healthy, confident, connected and secure communities
YMCA Dublin CLG RCN: 20060817 CHY: 16708 Company Number: 340112 AHB Number: AHB-02826 / YMCA Dublin Trust RCN: 20003036 CHY: 2366
