Ballynahinch Castle Hotel, one of Ireland's finest luxury castle hotels and a proud member of Relais & Chateaux and Virtuoso. At Ballynahinch Castle, we are all about the people. This opportunity will suit a skilled individual who shares our passion for achieving high standards and delivering great service. We are seeking a motivated and detail-oriented individual. This position offers an excellent opportunity to lead and develop a dedicated team while maintaining the exceptional standards our hotel is known for. Working closely with all departments, the Housekeeping Manager plays a vital role in delivering a seamless and memorable guest experience.
RESPONSIBILITIES & DUTIES
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Monitor and uphold the highest standards of cleanliness and organization in guest rooms, public areas and self-catering properties.
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Delegate daily tasks to the housekeeping team, ensuring a balanced workload and timely completion of assignments.
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Conduct regular room checks to confirm that housekeeping standards are consistently met.
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Ensure a thorough handover briefing is received at the start of each shift to stay informed about ongoing tasks, guest needs, and departmental updates.
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Oversee the completion of all checklists and reports by the appropriate staff members before the end of each shift.
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Oversee the cleanliness and organization of housekeeping storerooms and all areas used by the department, ensuring they are tidy and well-stocked at all times.
REQUIREMENTS
- A minimum of 3 years' experience in a management role within a Housekeeping Department.
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Proven ability to lead and develop a team to achieve high performance standards.
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Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
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Strong communication and interpersonal skills, with a team-oriented mindset.
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A proactive approach to problem-solving and a commitment to delivering outstanding guest experiences.
BENEFITS
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Competitive salary
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Superb staff accommodation
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Excellent and professional working environment
- Meals on duty
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Training and development
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Discounts on hotel rates, outlets & activities
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Free onsite gym
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Employee Assistance Programme
