We are seeking an e-commerce assistant to join our team on a full-time, permanent basis, 5 days a week (including weekends), at our fabric, wool, and craft supplies store on Bridge Street. We pride ourselves on providing excellent customer service and delivering products efficiently. We’re looking for a reliable and organised E-commerce Assistant to help keep our shop running smoothly.
This is a full time permanent position, not a summer/part time job. Not suitable for students in/returning to college.
Applications without a cover letter will not be considered. Cover letter must outline your interests/hobbies/experience relevant to the position
The ability to work in a dynamic and fast-paced environment is essential, as is a can-do attitude with a strong work ethic, a fantastic eye for detail and friendly nature to provide the exceptional customer experience that Vibes & Scribes is renowned for. You will need to multi-task, prioritise and manage time effectively. Excellent communication skills are required to be part of the team.
Extensive training will be provided and there are opportunities for advancement.
*PLEASE NOTE: As this is a full-time, permanent position, applicants who cannot commit to the hours stated above will not be considered.
Responsibilities:
- Update and manage product listings and inventory on our online shop (add new products, update descriptions, and images).
- Process orders and update order status in the system.
- Respond to customer inquiries via email or other communication channels in a friendly and professional manner.
- Assist with general administrative tasks related to the online shop.
- Pack, label, and prepare orders for shipping accurately and efficiently.
Requirements / Skills:
Technical Skills:
- Experience with order fulfillment, packaging, and shipping (an advantage but not essential)
- Basic computer literacy: spreadsheets, email, data entry (training will be provided)
- Ability to manage digital content: uploading images, writing product descriptions (training will be provided)
Personal Traits:
- Highly organised and detail-oriented.
- Reliable, punctual, and able to manage multiple tasks.
- Strong communication and customer service skills.
- Problem-solving mindset with a proactive approach.
- Adaptable and comfortable switching between hands-on and administrative work.
Job Types: Full-time, Permanent
Pay: €14.50-€15.50 per hour
Application question(s):
- Have you attached a cover letter? Applications without a cover letter will not be considered.
Experience:
- Customer service: 3 years (preferred)
Language:
Work Location: In person
