We are looking for a Duty Manager to join our team!
As Duty Manager, you will play a key leadership role across all hotel operations, ensuring exceptional service standards, seamless guest experiences, and effective support for all departments.
This is a hands-on role suited to a confident hospitality professional who thrives in a busy environment and enjoys leading teams while delivering exceptional guest experiences.
Key Responsibilities:
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Support the day-to-day operation of the hotel, ensuring all departments are guest-ready and operating to the highest standards.
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Lead and support teams during busy service periods while promoting a positive and professional working environment.
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Welcome and assist guests, ensuring exceptional guest experiences at all times.
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Complete Duty Manager reports, shift handovers, and operational checklists.
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Monitor hotel presentation, security, maintenance, and compliance with Health & Safety and Fire Safety procedures.
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Support staff training, performance development, and operational standards across departments.
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Handle guest feedback ensuring guest satisfaction at all times.
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Lead daily operational briefings and communicate key guest information
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Support teams during busy service periods and foster a positive, collaborative working environment throughout the hotel.
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Support the hotel's sustainability and Green Hospitality initiatives, including reducing energy, water, and operational waste.
The Ideal Candidate:
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Previous supervisory or Duty Manager experience within a busy hotel environment.
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Strong leadership, communication, and organisational skills.
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A hands-on, guest-focused approach with excellent problem-solving abilities.
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Ability to work calmly and professionally in a fast-paced environment.
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Flexible to work evenings and weekends on a 5 over 7 rota.
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Positive, motivated, and passionate about hospitality and teamwork.
What we offer:
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Competitive salary package, benefits & pension
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Career progression and development opportunities
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Training and Leadership support
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Supportive and inclusive workplace culture with wellbeing initiatives
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Opportunity to work within one of Ireland's leading hospitality destinations
Excellent Employee Benefits and Career Opportunities working with us:
Benefits of working with us:
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Quality Employer Award - Best in Class Expert Level 6 awarded by Irish Hotel Federation
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Outstanding Employer Gold 2026 Accreditation by Failte Ireland
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Best Workplace Ireland in Hospitality 2025 for 4th year in a Row by Great Place to Work Ireland.
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Top 20 Large Best Workplace Ireland
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Awarded Great Place to Work Special Award 2025
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Outstanding Employer Gold 2025 Accreditation by Failte Ireland
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Gold Menopause Workplace Excellence Accreditation 2025
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Menopause Excellence Workplace Best Champion Network 2024
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First Dementia Inclusive Alzheimer's Friendly Hotel in Ireland
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Investors in Diversity Bronze - Centre of Diversity
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Gold Award at Irish Accommodation Service Institute (IASI)
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Gold Awarded for our Environmental Sustainability in Tourism Industry awarded by 50 Shades Greener
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Diamond White Flag for our Leisure Club
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PGA Silver Flag for Golf Club & Club House
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Full training provided.
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Employee Discounts & Incentives
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Full nutritious meals Provided.
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Free use of Gym & Leisure Centre
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Active Employee Health & Wellbeing Programme - Yoga, Mindfulness,
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Employee assistance Programme - free confidential helpline
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Active Employee Social Club
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Company Pension Scheme
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Company Sick Pay Scheme
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Career Progression-including opportunities to gain recognised QQ1 LEVEL 6 third level qualifications.
If this sounds like the role is for you... Do not hesitate to apply by contacting People & Culture Department on [email protected]
