Main Location:
Ballyboughal Co. Dublin
Normal Hours:
Monday to Friday, 9am to 6pm and 11am - 8pm (for Holiday/ training cover)
However, flexibility is required to meet the demands of the business.
Role Overview
Join our team at Aramex Limited as a Land Freight Executive located in North County Dublin. This is an exciting role well suited to an ambitious professional looking for a new challenge and being part of a hardworking and collaborate team. Aramex can offer career development and progression with many of our team members excelling in their roles and enjoying the fast-paced world of logistics and supply chain.
Main Duties and Responsibilities:
· Manage a number of key Customer Accounts with KPIs and performance reporting.
· Develop relationships with existing and new customers to enable retention and growth.
· Proactively liaise with customers, suppliers and partners to ensure a high-quality service.
· Dealing with customer queries in a professional manner.
· Liaising with customs or other regulatory bodies as required.
· Issuing customer quotations & conversions into bookings
· Application of customer rates
· Maintain good working practices while proactively identifying continuous improvements that will offer customers with an enhanced service.
· Supporting colleagues in other departments as well as offices nationally and internationally.
· Flexible and hands-on approach to prioritising duties and achieving deadlines.
· Ensuring excellent customer service is always delivered.
· Trailer planning and liaising with hauliers and other Aramex depots to determine load planning and trailer fill.
· General customs related processes including export/import declarations / ACP process.
· Other ad-hoc office and admin duties as required.
Required skills and experience:
· Experience working in a similar environment, preferably customer facing.
· Excellent accuracy and attention to detail.
· Self-motivated with good communication skills and the ability to work as part of a team and be accountable for tasks and actions.
· Previous experience in Road Freight and Customs an advantage.
· Proficient in all Microsoft packages.
· Proactive communicator in the use of email and phone.
· Deadline focused.
· Must be able to work well under pressure.
What can we offer you?
· Career Development
· Five weeks of annual leave
· Pension Scheme
· Service Awards and Benefits
· Competitive Salary
· Bonus Scheme
Job Type: Full-time
Benefits:
- Bike to work scheme
- Company events
- Company pension
- Employee assistance program
- On-site parking
Application question(s):
- Do you have your own transport?
Work authorisation:
Work Location: In person
