The Company
Jungheinrich AG is one of the world’s most successful intralogistics companies. Every day, our products and solutions are used to move millions of goods in logistics centers around the world. We are one of the world’s leading suppliers of industrial forklift trucks and design and install everything from basic storage systems to a fully automated high-bay dark warehouse.
Within our field, the Group ranks among the world’s top three manufacturers with direct sales organisations in more than 42 countries, generating more than €5.5 billion turnover with our 20,000 employees around the globe.
The long-established Irish business is headquartered in Maynooth, Co. Kildare with a satellite office in Cork. We continually strive for excellence, challenging current practice and driving to be the best in our class. We invest in talent and have a culture of openness, integrity and respect. By joining Jungheinrich, you will be joining a team of people passionate to succeed.
An exciting opportunity has arisen within Jungheinrich Ireland for you to join our rapidly growing Aftersales Division as Field Engineer in Munster area.
The Role
The specific responsibility within this role includes providing on and off-site corrective and preventative maintenance and offer aftersales technical support solutions to our customers in various locations across the Munster area including the following:
- Dispatch to various customer sites to perform after-sales service to a variety of JH trucks and equipment.
- Responding to customer queries and callouts
- Evaluating and resolving problems on customer sites.
- Assisting with the installation of equipment
- Liaising with and working alongside technical sales engineers
- Repairing, testing and maintaining equipment
- Monitoring the performance of products
- Developing and maintaining relationships with customers
- Working with the company IT system
The Person
Working within the Aftersales division, we are looking for someone who is highly motivated with excellence customer service skills, ability to multitask with proven problem-solving experience. This is an excellent opportunity for someone who is interested in progressing their career.
Candidates must have a minimum of 3 years’ experience within a similar role together with:
- Trade Qualification & Certification in Mechanical & Electrical disciplines. Fetac Level 7 or equivalent
- Previous experience in the use of diagnostic fault-finding equipment
- Fully computer literate with Microsoft office applications WORD, EXCEL, Outlook etc
- Full EU driving licence and available to travel within the Munster region
- Ability to communicate and represent the company at customer sites
- Knowledge of Health and Safety legislation and practical implementation
In return we offer:
We invest in talent and have a culture of openness, integrity and respect. Our renumeration package is highly competitive and includes:
- Competitive Salary
- Performance related bonus.
- Defined Contribution Pension Scheme supported by Employer
- Health Insurance contribution
- Company van – fully expensed
- Mobile Phone, Laptop.
- Generous off site subsistence allowance
- Sick Pay Scheme.
- Long service recognition
- Life assurance
- Generous annual leave incorporating long service
- Employee Assistance Program
- Ongoing training and development.
Apply now to join a team of people at Jungheinrich, who will assist you to achieve your career objectives, and who are passionate to succeed.
Education:
- Advanced/Higher Certificate (required)
Experience:
- related : 3 years (required)
Licence/Certification:
- full EU driving license (required)
Work authorisation:
Work Location: On the road
