Full Job Description
Part Time Receptionist - The Marlay, Carechoice
Why Choose CareChoice?
At CareChoice, we are committed to revolutionizing the healthcare experience. With a legacy of over two decades in the Nursing Homes Sector, we are embarking on a journey to become the most trusted and respected Nursing Home brand in Ireland
This is an excellent opportunity to develop your skills within a supportive environment whilst working with an experienced team of Healthcare Professionals in a diverse, multi-cultural environment.
Job Description
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Greet all visitors at reception in a professional and courteous manner and ensure all sign in/out.
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Ensure the smooth and business-like operation of the Marlay's telephone switch board to include message taking and paging as appropriate.
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Address any low-level telephone & bleep system maintenance issues of a routine nature.
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Daily update of the List of Residents and any other such forms as required e.g. maintenance log.
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Regular checking of, and for, email communications and acting thereon
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Re-direction of all incoming post to the DON.
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Taking and booking of telephone inquiries for viewings.
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Maintain daily diary.
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Deal with residents' issues and family complaints.
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Update daily CNM notification.
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Appropriate addressing and franking of all outgoing mail and subsequent posting of same.
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Routine or ad hoc typing assignments as may be directed by either senior management or other authorised staff.
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Supporting the Accounts/Admin function e.g. cheque posting, data input, general filing, etc, as directed by authorised staff
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Booking of Taxis & Couriers in accordance with approved procedures and subsequent vetting of bills
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Resident mail and newspaper distribution if and as required
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Completion of Clothes tagging forms
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Distribution of Marlay marketing collateral e.g. brochures, as directed
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Ensure outing forms completed and presented before and after residents outing.
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Administrative duties associated with the all foregoing to include but not limited to; email, paperwork, phoning, faxing, filing
Qualifications and Skills
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Relative experience in a similar environment an advantage
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Ability to work independently or as part of a team
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Availability to work varied shift patterns across Monday to Sunday
What we offer:
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Premium payments on Sundays and night shift
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FLYEfit gym discount - stay active and healthy with discounted gym membership
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Death in Service Benefit
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Comprehensive induction training
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A rewarding working environment, with support from supervisors and managers
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Competitive rates of pay
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Opportunities for promotion within an expanding group
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Extensive in-house training (NMBI approved)
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Employee Assistance Programme - supporting your mental health and wellbeing
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Free parking
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Subsidised lunches