General Assistant – SuperValu Cashel
Location: SuperValu Cashel
Position: General Assistant
Hours: Up to 37 hours per week
Department: Checkouts & Shop Floor
Reporting to: Store Management
Job Purpose
As a General Assistant at SuperValu Cashel, you will play an important role in supporting the day-to-day operation of the store. This is a varied position, with duties primarily across the Checkout and Shop Floor areas.
The successful candidate will provide excellent customer service, maintain high standards of store presentation and cleanliness, and work as part of a team to ensure the store operates efficiently.
The role requires a flexible approach to working across different areas of the store and different shift patterns, depending on the operational needs of the business.
Key Responsibilities
Checkout Duties
- Provide friendly, efficient and professional customer service at all times.
- Process customer transactions accurately and efficiently.
- Handle cash and card payments in accordance with company procedures.
- Assist customers with queries and ensure they have a positive shopping experience.
- Maintain a clean, tidy and well-presented checkout area.
- Follow all checkout, cash-handling and loss-prevention procedures.
- Assist with checkout opening and closing procedures as required.
Shop Floor Duties
- Replenish stock and maintain well-presented shelves and displays.
- Rotate stock and check dates in accordance with company procedures.
- Maintain high standards of cleanliness, order and presentation throughout the shop floor.
- Assist customers in locating products and provide helpful assistance where appropriate.
- Check pricing, promotional material and ticketing, reporting any discrepancies to management.
- Assist with deliveries, stock handling and other general shop-floor duties.
- Ensure aisles and customer areas are kept safe, clean and free from obstruction.
General Responsibilities
- Work flexibly across the Checkout and Shop Floor areas depending on the needs of the business.
- Follow all company policies, procedures and health & safety requirements.
- Maintain a high standard of personal presentation and adhere to the store uniform policy.
- Work positively and cooperatively with colleagues and management.
- Support other areas of the store when required.
- Carry out any other reasonable duties associated with the role.
Customer Service
Customer service is at the heart of the role. The successful candidate will be approachable, helpful and professional, ensuring every customer receives a warm welcome and a positive shopping experience.
Person Specification
We are looking for someone who:
- Has a friendly and positive attitude.
- Enjoys working with customers and providing excellent service.
- Is reliable, punctual and hardworking.
- Can work effectively as part of a team.
- Is flexible and willing to work across different areas of the store.
- Is flexible with regard to working hours and shift patterns.
- Has good communication skills.
- Can work effectively in a busy retail environment.
- Is willing to learn and take on new responsibilities.
- Previous retail experience is desirable but full training will be provided.
Working Hours
The position is for up to 37 hours per week, with shifts scheduled according to the operational requirements of the store.
The successful candidate must be flexible to work a variety of shifts, including early opening shifts, daytime shifts and closing shifts, as well as weekends and busy trading periods. Shift patterns may vary from week to week depending on the needs of the business.
What We Offer
- A varied role within a busy local supermarket.
- Full training and support.
- The opportunity to develop retail and customer-service skills.
- A friendly and team-focused working environment.
- Opportunities to take on additional responsibilities and develop within the business.
Pay: From €14.15 per hour
Expected hours: 37.0 per week
Work Location: In person
