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Overview
We are seeking motivated and reliable Field Agents to support the Re‑turn programme across the Cork/Munster region. This role is ideal for someone who enjoys working independently, engaging with retailers and stakeholders, and representing the organisation in a professional and solution‑focused manner.
To be considered for this role you must be located in the Cork area and willing to travel in the Munster area. Unfortunately, applications from outside this region will not be accepted.
Key Responsibilities-
Conduct on‑site visits to retailers, collection points, and partners to ensure compliance with Re‑turn processes and standards
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Provide guidance, training, and support to retailers on system usage, operational requirements, and best practices
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Monitor and report on site performance, equipment issues, and operational challenges
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Act as the primary point of contact for assigned locations, building strong working relationships
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Complete field reports, documentation, and updates in a timely and accurate manner
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Escalate issues to the appropriate internal teams where required
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Support rollout activities such as Bulk RVM launches and other projects within the region
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Represent the Re‑turn brand professionally at all times
Skills & Experience-
Strong communication and interpersonal skills
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Ability to work independently and manage a regional schedule
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Experience in field operations, retail support, customer service, or compliance (preferred but not essential)
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Problem‑solving mindset with a practical, hands‑on approach
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Full clean driving licence and willingness to travel outside of home county
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Comfortable using mobile apps, reporting tools, and basic digital systems
Personal Attributes-
Professional, approachable, and confident engaging with retailers
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Organised and dependable with strong attention to detail
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Adaptable and comfortable working in a fast‑moving environment
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Positive attitude and commitment to delivering high‑quality support
Location-
Cork region (field- based)
