The HR Adviser at Village Vets plays a vital role in delivering a high‑quality, consistent HR service to our clinics and support teams. Sitting at the operational heart of the People function, this role combines robust HR administration with confident first‑line advisory support, ensuring smooth HR operations and an excellent employee experience.
Working closely with the Senior HR Business Partner, the HR Adviser manages day‑to‑day HR activity, owns core processes, and provides timely guidance to managers across the network. This role is ideal for an experienced HR professional seeking to deepen their advisory expertise within a growing, fast‑paced organisation where people are truly at the centre of our culture.
Key Responsibilities:
Employee Support & First‑Line HR Advice
- Act as the first point of contact for employees and managers, responding promptly to queries related to HR policies, benefits, payroll, leave entitlements, HR forms, and general employment matters.
- Provide first‑line HR advice on performance, conduct, attendance, and other day‑to‑day ER matters, referring complex cases to the HR Business Partner when required.
- Support ER processes through document preparation, minute‑taking, tracking outcomes, and ensuring all follow‑up actions are completed.
- Provide guidance to employees on company benefits and support benefit administration tasks such as enrollments, changes, and queries.
HR Administration and Documentation· Maintain accurate employee records and ensure all HR databases and systems are updated in a timely manner (e.g., employee profiles, organisational charts, compliance tracking).
- Prepare standard HR letters and documentation including contract amendments, probation confirmations, induction packs, onboarding documents, and other templates.
- Support with the administration of grievance and disciplinary processes, including scheduling meetings, preparing packs, taking notes, and maintaining accurate case files.
- Coordinate training logistics and administration, including scheduling sessions, maintaining training records, and supporting CPD tracking
Onboarding, Starters, Leavers and Movers
- Administer the full onboarding lifecycle, including preparing offers, collecting documentation, coordinating induction schedules, and ensuring all compliance checks are completed.
- Deliver HR inductions for new hires, ensuring employees understand company policies, benefits, and HR processes.
- Manage employee changes such as role changes, hours adjustments, reporting line updates and ensure these are documented and processed accurately.
- Coordinate offboarding activities, ensuring leavers receive relevant communication, exit interviews are arranged, final pay details are processed, and system access removal is completed.
- Support payroll with monthly updates (starters, leavers, contract changes, allowances, deductions), ensuring all data is accurate and submitted in line with deadlines.
Reporting & Compliance
- Generate HR reports such as headcount updates, turnover, absence trends, training completions, and compliance status as required.
- Support the implementation and communication of HR policies and procedures, ensuring they are understood and consistently applied across the business.
General HR Support
- Contribute to HR process improvements and support the implementation of new systems, workflows, and initiatives aimed at enhancing the employee experience.
- Provide support during cyclical processes such as annual reviews, salary updates, and benefits renewals, focusing on administration, communication, and data accuracy.
- Support HR‑led engagement initiatives such as recognition activities, surveys, wellbeing events, and company communications.
Education, experience and skills:
Professional/ Technical Qualification
● Bachelor’s degree or Certificate in Human Resources or a related field.
● HR certification e.g., CIPD
Experience & Job Knowledge
● 3+ years in a HR administrator/ advisor or generalist role
● Experience in HR operations/administration, first‑line advisory, benefits, payroll updates, and ER administration.
● Experience within the Veterinary/ Human Health industries is desirable
Skills & Competencies
● Proficiency in HR software and tools, such as HRIS Systems
● Solid understanding of HR best practices, employment laws, and compliance requirements.
● Excellent communication skills (written & oral).
● Excellent time management with an ability to deliver to deadlines and within budget.
● Ability to work autonomously
● Ability to apply policy
● Ability to handle sensitive situations
Personal Qualities
● Professional approach to HR service
● Self-motivated to work independently without constant supervision
● Trustworthy with a conscientious approach to work
● Ability to maintain confidentiality
● High integrity
Pay: €40,000.00-€45,000.00 per year
Benefits:
- Bike to work scheme
- Company pension
- Employee discount
- Flexitime
- Gym membership
- On-site parking
- Work from home
Work Location: In person
