F & B Floor Manager
Company Description
Bellinter House Hotel & Spa, located outside Navan on the south bank of the River Boyne, is a magnificent 18th-century Georgian mansion designed by Richard Castle for John Preston. With over 200 years of history, the property offers a retreat from daily life in the heart of the Boyne Valley, just thirty minutes from Dublin City centre.
Job description
We are currently recruiting for a full-time F & B Floor Manager. The successful candidate will be a proud ambassador for Bellinter House Hotel & Bathhouse Spa.
Key responsibilities for the role will include:
· Support the day-to-day running of hotel operations and do regular walkarounds of the hotel.
· To have a good knowledge of the hotel and all its systems.
· Lead and support the delivery of all events, functions and banqueting services to ensure smooth service.
· To support the Sales and Events team in selling the hotel to any prospective clients.
· Achieving sales target and wage budget.
· To communicate effectively with the management team of the hotel.
· To attend relevant meetings as directed by management.
· Be a point of contact for guests, ensuring their needs are met and any issues are resolved promptly.
· Motivate and supervise team members to deliver a consistent, high-quality service.
· Adhere and comply with all Health and Safety and Hotel Policies and monitor these standards across all operational areas in the hotel.
· Manage customer feedback, complaints and special requests with professionalism.
· Ensure the smooth opening and closing of shifts, including daily reports and handovers.
· Any other reasonable duties as directed by management.
· To ensure all SOP’s are in place and are being implemented by the team.
The Requirements:
· Minimum 2 year’s experience in a duty management role in a 4* hotel.
· Strong leadership, particularly in banqueting and front-of-house services.
· Excellent communication and problem-solving skills.
· Ability to work flexible hours, including evenings and weekends.
Job Type: Full-time
Benefits:
- Bike to work scheme
- Employee discount
- On-site parking
Work Location: In person
