Waterville, County Kerry, Ireland
Night Porter
(Positions available from October – April annually)
The Night Porter position (“NP”) at Hogs Head Golf Club (“HHGC”) is a wonderful opportunity to join one of the top private, resort golf clubs in the world. The (“NP”) position will work closely with the front desk team alongside the Night Manager of the property. Their role is to support the operation of the property whenever required. The Night Porter will report directly to the Night Manager and General Manager of Hogs Head Golf Club. The Night Porter MUST possess the service gene and DNA with sincere and genuine desire to provide the ultimate experience for all HHGC Members and Guests.
Facility Information
Hogs Head Golf Club was “Built by Friends, for Friends, for Fun.”
Hogs Head Golf Club has breath-taking vistas including the Finglas River flowing through the course, majestic cliff holes overlooking Ballinskelligs Bay and the seaside charm of Waterville village. Hogs Head Golf Club is an experience unlike any other. It is our personal, sincere and genuine attention to every detail that makes the impossible come to life, creating unique and long-lasting relationships along the way. Designed by legendary golf architect Robert Trent Jones Jr, Hogs Head is a private member's club situated just a mile from Waterville Golf Links on the Ring of Kerry. Named after a marine bearing point on the Ballinskelligs Bay, and completed in 2017, this spectacular layout was voted as the “Best New International Course” by Golf.com. Built on a majestic peninsula outside Waterville Village with stunning sea, mountain, river, and lake views, Hogs Head plays high above the ocean atop dramatic cliffs. It has many classic design features including a nod to Tillinghast's theory on a gentle opening hole, and a Biarritz green (but interestingly found on a par 5). But the most notable inclusion is the 13th - a clifftop par 3, with not one but two infinity greens. Owned and operated by Alvarez & Marsal, Inc., HHGC is not only one of the top club experiences in Ireland, but with a focus on providing an elite, championship golf experience coupled with superior lodging accommodations and service, it is becoming one of the most sought-after clubs in the world. www.hogsheadgolfclub.com.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Performs other duties as assigned by management.
- Ensure strict hotel security at all times and adhere to all fire safety and security precautions to ensure the safety of our staff & guests.
- Perform regular security patrols of all areas of the Lodge, Clubhouse and all other Hogs Head Golf Club properties.
- Assist with shuttle driving to and from the clubhouse, cottages and village area.
- Responsible for cleaning of certain areas of the Lodge and Clubhouse.
- Sign, receive and record for deliveries in the absence of management.
- Assist the maintenance team with minor jobs when required.
- Answering telephone calls throughout the shift & communicating messages to the front of house team & concierge departments.
- Assisting other departments as required.
- Adhere to all standard operating procedures and rules to ensure a safe and organised working environment.
- Contributes to team effort by accomplishing related results as needed.
- Respond to any enquiries in a timely, friendly, professional and efficient manner. If you are unsure, please ensure to take responsibility of following up on this query with the correct person/manager and reverting to the guest or member as soon as possible.
- To actively live the brand values and engage others to do same.
- Responsible for providing a five-star level of service to all members & guests in the Lodge.
- Meeting & greeting all members and hotel guests at the door on arrival.
- Being on hand at all times throughout the shift to assist with the checking in and out of guests, luggage delivery, valet parking, guest queries etc.
- Label all luggage entering the Lodge for each guest and deliver to the correct room.
- Be at hand for any queries or requests from Lodge guests throughout the shift.
- Coordinate long term luggage storage for guests.
- Work with drivers co ordinating luggage, ensuring that all departing or arrival luggage is accounted for and safely delivered to the guest’s room or transportation.
QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
- Previous experience in the hospitality industry is desirable.
- Must possess excellent guest service skills.
- Attention to detail.
- Must have excellent interpersonal and communication skills.
- Must have fluent English.
CRITICAL SKILLS
- Excellent communication skills, verbal and written.
· Have a positive attitude and excellent interpersonal skills. Organizational and problem-solving skills.
- Able to work effectively with and present information to other department heads, staff and vendors.
- Work well within a team environment as well as being able to use their own initiative to carry out tasks.
- Punctual, conscientious and trust worthy.
PHYSICAL DEMANDS:
- Must frequently lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, colour vision, peripheral vision, and depth perception.
- Occasionally required to walk or move to various locations within the property; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
- A noise level in the work environment is usually quiet.
- Schedule must be flexible to include weekends and holidays.
COMPENSATION & BENEFITS This is a Fixed-Term position (October – April). Work – Life balance is important at Hogs Head Golf Club
· Remuneration DOE
· Staff accommodation can be provided
· Regular Activities and gatherings for all teams across HHGC
· Wellness at work events
· Refer a friend scheme
· Continual training and development
· Goal orientated career growth
· Staff uniforms
· Playing privileges
· Bike to work scheme
· End of year recognition party
· Social events and activities
· Meals while on duty
INSTRUCTIONS ON HOW TO APPLY:
Preparing a thoughtful letter of interest and alignment with the above noted expectations and requirements is necessary.
Your letter should be addressed to Michelle O'Sullivan, HR Manager, and clearly articulate why you want to be considered for this position.
Please send via email to: [email protected]; No Phone calls please.
Expressions of interest should be conveyed no later than 5pm on August 31st 2026.
Benefits:
- Bike to work scheme
- On-site parking
Licence/Certification:
- A Driving Licence (required)
Work authorisation:
Work Location: In person
