Security
Privacy Operations Specialist - PDPO - Dublin
Location
:
Dublin
Employment Type
:
Regular
Job Code
:
A157240A
Responsibilities
The Global Privacy Operations team sits under the PDPO organization. Our team serves as a critical touchpoint between the business and the data subject. We design and administer various external-facing privacy channels and facilitate the compliant processing and fulfillment of Data Subject Requests (DSRs) and privacy rights for our users across the globe.
As a Privacy Operations Specialist, you will work daily to support users with privacy inquiries globally—with a primary focus on the EMEA region—by accommodating their data subject requests and empowering them to execute their privacy rights. You will play a key role in continually improving the company's privacy posture by assessing, managing, and fulfilling a broad spectrum of privacy requests in a fully compliant manner.
Core Responsibilities
- User Privacy Support: Manage and execute TikTok's Global Privacy Operations by handling privacy-related queries from users based in the EMEA region.
- Legal Collaboration: Partner closely with the Legal Team to resolve complex user queries and escalations related to data privacy.
- Issue & Escalation Resolution: Effectively identify, troubleshoot, and resolve high-priority or escalated user privacy concerns.
- Process & Tooling Optimization: Participate in and/or lead strategic projects aimed at improving operational processes and tooling to allow the Privacy Operations team to scale rapidly and sustainably.
- Cross-Functional Alignment: Collaborate cross-functionally across the organization to solve complex privacy challenges and ensure seamless execution of user rights.
Qualifications
Minimum Qualification(s)
- 2+ years of experience working in privacy and/or compliance team, i.e. Privacy Ops support, Digital-Rights Ops or a similar operations setting;
- Strong knowledge of privacy and data protection in the context of digital platforms, including a solid understanding of GDPR;
- Ability to proactively identify opportunities to enhance the DSR process at scale;
- Experience working in a fast-paced environment with a keen eye for detail;
- Great verbal and written communication skills;
- Operates with a high degree of integrity;
Preferred Qualification(s)
- CIPP/E and/or CIPM certified
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
