Team Leader - Job Description
We are currently hiring a Team Leader for our Liffey Valley store on a 35 hour contract
Your mission, if you choose to accept it
Do you want to help us become the number one chicken joint in Ireland?
To reach that goal, we need to deliver awesome food and great guest experiences day in,
day out.
But we can’t do it alone, we need amazing people to help us do that… and that could
be you! As a Team Leader, you will play a key role in supporting the management team by
owning the execution of the shift, ensuring high operational standards, strong team
performance, and great guest experiences across our restaurant venues.
At any given time, you might be:
● Coaching and supporting team members on shift through real-time feedback
and guidance
● Reinforcing training on service quality, food safety, and brand standards
during service
● Leading and “quarterbacking” the team during service to ensure pace, flow,
and correct positioning
● Leading from the front by driving high standards, productivity, and
professionalism
● Acting as the main point of accountability for the shift, including opening,
peak, and closing execution
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Key Responsibilities as a Team Leader
As a Team Leader, your primary responsibility is to own the execution of your shift
and ensure the restaurant operates safely, efficiently, and to Mad Egg standards at all
times.
On shift, you will be responsible for:
● Leading the team on the floor and in the kitchen during service, ensuring
correct positioning, pace, and flow
● Ensuring all food safety, health & safety, and operational checklists are
completed accurately and on time
● Driving food quality, service standards, cleanliness, and brand consistency
through hands-on leadership
● Managing labour deployment during the shift, including break management
and real-time adjustments to protect productivity
● Communicating clearly with the management team regarding incidents,
challenges, performance gaps, and handovers
● Supporting training by reinforcing existing procedures and standards (not
creating or changing them)
● Setting the tone for the shift through attitude, urgency, and strong role
modelling
This is a hands-on operational role, focused on execution, standards, and
performance during service.
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Your Profile
If you want to work in a fast-paced, fun environment with amazing people, then keep
reading. You’ll have a great time as a Team Leader with Mad Egg.
We don’t always look for years of management experience, but we do look for key
traits in our leaders:
● Customer service mindset: We want to be known for delivering outstanding
guest experiences, and being customer-obsessed is essential
● Results-driven: Supporting the leadership team to ensure the restaurant
delivers against operational and performance targets
● Great communicator: You will lead and coordinate a team of 15 to 25 people
on shift, ensuring clear communication, strong alignment, and focus during service. Being
confident, direct, and calm under pressure is essential to keep the team performing at
pace.
● Problem solver: Hospitality is full of challenges. Stay calm, act fast, and find
solutions
● Organised: A busy restaurant needs structure, discipline, and attention to
detail
Why us?
At Mad Egg, we are in the people business. We strive to be a deadly employer and
an awesome place to work. We know that if our teams are happy and well looked after,
then our customers will be too.
We offer an opportunity to build a career with a fast-growing and ambitious
hospitality brand. We promise to give you the tools and the time needed to grow and
develop with us.
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Here's what's on offer on top of our competitive pay:
Bonus per month
20 days holidays
10 Bank Holiday entitlements
Paid day off for Birthday
100% of Tips
50% family discount Monday to Thursday
Staff meal per shift worked
Regular team events and get-togethers
25th & 26th of December off
Increasing holiday entitlement after 2 and 5 years
Job Type: Full-time
Pay: €15.30 per hour
Benefits:
- Company events
- Employee discount
- Food allowance
Work authorisation:
Work Location: In person
