The Old Quarter Group is recruiting staff for its two venues, The Old Quarter and Fordes Courtyard, and the successful candidate will be assigned to work in one of these locations.
- The Old Quarter Pub & Townhouse, 3 Little Ellen Street, Limerick, V94 H278
- Fordes Courtyard, Little Ellen Street, Limerick, V94 P620
We are currently recruiting for Full Time and Part Time Bar & Waiting Staffs who are responsible for providing excellent customer service by serving food and beverages to guests in a friendly, efficient,and professional manner. This role involves working in both the bar and the dining areas, ensuring that guests have a memorable experience by delivering high-quality service and maintaining a welcoming atmosphere.
We offer flexible working hours with full and part time positions available.
For front of house positions, an element of midweek daytime availability is essential. Additionally, there are a variety of evening and weekend shifts available that may suit part-time candidates.
Key Responsibilities:
Customer Service:
- Greet guests warmly as they arrive and assist them with seating, menu choices, and any special requests.
- Take food and drink orders accurately, providing recommendations and answering any questions about the menu or beverages.
- Serve food and drinks promptly, ensuring that all orders are delivered to the correct tables and presented attractively.
- Check back with guests to ensure they are satisfied with their meals and beverages, addressing any issues or concerns promptly.
Bar Service:
- Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, wines, beers, and spirits, following the pub’s recipes and standards.
- Maintain cleanliness and organization behind the bar, ensuring all equipment, glassware, and supplies are in good condition.
- Monitor stock levels and assist in restocking the bar with beverages, garnishes, and other supplies as needed.
- Handle cash and card transactions at the bar, ensuring accuracy and following the pub’s cash handling procedures.
Food Service:
- Set up tables in the dining area, ensuring they are clean, properly set, and ready for service.
- Deliver food from the kitchen to the dining tables, ensuring it is served at the correct temperature and with the appropriate garnishes.
- Clear tables promptly after guests have finished their meals, preparing the area for the next guests.
- Assist in cleaning and resetting the dining area during and after service, maintaining high standards of cleanliness and presentation.
Maintaining Standards:
- Adhere to all health, safety, and hygiene regulations, including food safety standards and licensing laws.
- Ensure that all work areas, including the bar, dining area, and kitchen, are kept clean and tidy throughout the shift.
- Follow the gastro pub’s policies and procedures, including those related to service, dress code, and customer interaction.
- Handle guest complaints or concerns professionally, escalating issues to the Duty Manager if necessary.
Team Collaboration:
- Work closely with kitchen staff, bartenders, and other waiting staff to ensure a seamless service experience for guests.
- Communicate effectively with team members and management to ensure smooth operation, especially during peak times.
- Assist with any other tasks as directed by the Duty Manager or General Manager, including helping in other areas of the pub if needed.
- Assist with special events set up as required.
Product Knowledge:
- Maintain a strong knowledge of the menu, including daily specials, ingredients, and allergens, to assist guests in making informed choices.
- Stay informed about the pub’s beverage offerings, including beers, wines, spirits, and cocktails, to provide recommendations and answers to guest inquiries.
Ability to commute/relocate
Work location: In person
Pay: From €14.15 per hour
Benefits:
- Bike to work scheme
- Company events
- Employee discount
- Flexitime
Work Location: In person
