Receptionist - Full Time
Moxy Dublin Docklands by Marriott
Location: East Wharf, East Wall, Dublin 3
Ready to be the face of the fun?
Moxy Dublin Docklands has recently its doors - and we’re looking for a vibrant, guest-focused Receptionist to help us make a bold first impression. If you love meeting people, thrive in a buzzing environment, and know how to keep things running smoothly with a smile, this is your moment.
What You’ll Do
- Welcome guests with warmth, energy, and a touch of Moxy flair.
- Handle check-ins, check-outs, and reservations with efficiency and accuracy.
- Be the go-to person for guest questions, requests, and local recommendations.
- Manage phone calls, emails, and guest communications professionally.
- Coordinate with housekeeping and maintenance to ensure seamless service.
- Keep the front desk area tidy, stylish, and guest-ready at all times.
- Support the team with admin tasks and jump in wherever needed.
Health & Safety Responsibilities
- Follow all health, safety, and hygiene procedures to ensure a safe environment.
- Report any hazards, incidents, or equipment issues promptly.
- Maintain a secure and welcoming front-of-house space.
Customer Care Focus
- Deliver friendly, helpful service that reflects the Moxy brand personality.
- Respond to guest needs with a can-do attitude and a personal touch.
- Create a welcoming atmosphere that guests love to return to.
SOP Compliance & Review
- Follow Standard Operating Procedures (SOPs) for all front desk tasks.
- Participate in training and refreshers to stay up to date with procedures.
- Support the team in identifying ways to improve efficiency and service.
Brand Standards & Flexibility
- Uphold Marriott and Moxy brand standards in service, presentation, and guest interaction.
- Be flexible and hands-on, supporting other departments when needed.
- Embrace the dynamic nature of the Moxy environment with energy and enthusiasm.
Communication
- Maintain clear and respectful communication with teammates and supervisors.
- Report issues, feedback, or guest concerns promptly and accurately.
- Participate in team briefings and contribute to a positive team culture.
What You Bring
- Previous experience in a receptionist or front desk role is essential.
- Opera Cloud, GXP experience essential.
- Strong communication and multitasking skills.
- A friendly, confident personality and a passion for hospitality.
- Good computer literacy and attention to detail.
- Flexible schedule, including availability for weekends and holidays.
- Positive energy and a love for creating great guest experiences.
Why Join Us?
- Be part of a fun, fast-paced, and stylish hotel brand.
- Competitive pay and employee perks through Marriott’s global network.
- Great development and training opportunities.
- Work in a culture that celebrates individuality, teamwork, and creativity.
Ready to bring the vibe and be the face of Moxy? Apply now and join one of hospitality’s most exciting brands.
Job Type: Full-time
Application question(s):
- What current visa stamp do you have?
Work authorisation:
Work Location: In person
