The Museum Receptionist will work as part of a team in Galway City Museum. Galway City Museum comes under the remit of Galway City Council and is based in the Spanish Arch in Galway City.
Galway City Museum is one of the most popular museums outside Dublin and a key visitor attraction on the Wild Atlantic Way. The Museum is located over three floors with various exhibitions engaging visitors in the archaeology, history and sea science of Galway. The Museum is one of Galway’s most popular cultural venues and welcomes over 200,000 visitors each year. The Museum has recently been awarded Full Accreditation status from the Heritage Council’s Museum Standards Programme for Ireland, meeting 34 out of 34 wide ranging museum good practice standards.
The duties pertaining to the role of Museum Receptionist are as follows:
- Greet and Welcome visitors at the front desk and direct or assist them with their enquiries.
- Carry out general administration work in relation to the Museum’s work programme.
- Participate in the Museum’s Planning Teams.
- Assist with planning/preparation and management of Museum events – including marketing, catering, public relations and hospitality.
- Supervise and organise Museum Front of House area and staff (Gateway Scheme participants, volunteers & temporary staff).
- Manage staff rostering for all Front Desk/Front of House staff and duties.
- Be responsible for the co-ordination and development of a Volunteer Programme for the Museum.
- Manage all incoming bookings for museum events and visits.
- Act as a guide to the exhibitions if required.
- Supervise and manage all (receive, check and sign for) deliveries to the Museum.
- Supervise and manage the signing in of all contractors coming to work on-site.
- Have a role in the management of an entrance fee into a section of the museum if it is developed.
- Open and close the Museum building as required.
- Carry out further duties as delegated by the Director of the Museum
The ideal candidates should:
- have a good competency in the Irish language.
- have good facilitation skills and confidence in dealing with the public.
- demonstrate a welcoming disposition.
