Job Purpose:
To work as part of a staff team in Mid West Simon services ensuring that services offered by the organisation operate effectively and consistently to best practice standards.
To help ensure Mid-West Simon Community provides high-quality, effective support services to individuals.
Main Duties & Responsibilities:
Support Worker post will:
- Support individuals living in IPAS accommodation.
- Work with key agencies in the locality to support individuals.
- Encourage and empower individuals to reach their full potential.
- Ensure that a culturally sensitive approach to support is maintained.
- Liaise with relevant agencies when appropriate.
- To ensure that individuals are familiar with and are complying with house rules.
- To maintain good relationships with neighbours and relevant community groups.
- To ensure Mid-West Simon Communities Lone Working Policy is adhered to at all times.
- Coordinate activity and social programmes.
Administration
- To ensure that all communication and administrative policies and procedures are followed.
- To prepare reports as required.
Training
- To attend and participate in training courses as required.
- To identify areas of future training need.
Health and Safety
- To act as appointed First Aid person as required.
- To ensure a safe, healthy, and secure environment for all.
- To carry out all duties with reasonable care.
General
- To represent Mid West Simon Community at meetings, conferences, seminars and other events as scheduled.
- To project a positive image of the Simon Community at all times.
- To maintain confidentiality on all matters relating to clients, staff, volunteers, and general Mid West Simon Community Business.
- To be aware of and adhere to all Mid-West Simon Community Policies and Procedures currently in operation.
- To attend house, staff and other meetings as appropriate
- To provide training and support to volunteers and students.
- Client-focused, adaptable, accountable, resilient individual.
- Excellent communicator, with the ability to advocate on the client’s behalf.
- All other duties as may be from time to time requested by management, and which are consistent with your job and responsibilities.
Person Specification:
Essential
Education
- A level 7 Social Care degree or equivalent.
- 2 years’ experience working in a similar role within a social care setting.
Experience, Attributes, Skills, Abilities and Knowledge
- Children First Training.
- Understanding of the asylum process in Ireland.
- Understanding of the physical and mental health and other needs that may affect those seeking asylum.
- Knowledge of the specialist services which can address these needs.
- Possess strong advocacy skills in support of Individuals accessing services relevant to their needs.
- Ability to manage challenging behaviour, set clear boundaries, and remain calm and effective under pressure.
- Have excellent interpersonal and communication skills and the ability to work in a changing environment where sound judgement is required.
- Be self-motivated, able to motivate, inspire and empower others.
- Ability to work as part of a team.
- Knowledge of Health and Safety in the workplace.
- Have an understanding of the importance of confidentiality in relation to work.
- Be computer literate with a sound knowledge of Word, Excel and Email.
- Share in and work with the values and ethos of Mid West Simon Community.
- Ability to make efficient use of time and manage workload.
- Recognises the need to be flexible.
- Candidate should have a clear understanding of client lead approaches.
- Candidate should have a clear understanding of Trauma Informed Care Principles.
Experience:
- relevant: 2 years (preferred)
Work authorisation:
Work Location: In person
