Systems Administrator
Location: Ashbourne, Co. Meath
About Primeline Group
Primeline Group is Ireland's largest independent provider of Logistics, Sales, and Marketing services. We move over 1 million boxes per week, operate more than 100,000 square feet of warehousing, and employ over 1300 people across a diverse range of functions including warehousing, transport, field sales, and corporate support services.
We are committed to creating an environment where employees can develop their careers, achieve their goals, and contribute to delivering best-in-class service to our customers and brand partners.
Job Summary
We are seeking a highly organised and detail-oriented Logistics & Transport Administrator fto support the daily operation of transport and customer service activities. This role requires strong administrative, analytical, and communication skills, with the ability to manage multiple priorities in a fast-paced FMCG and logistics environment.
The successful candidate will work closely with customers, transport teams, warehouse operations, and internal stakeholders to ensure efficient order processing, delivery management, and issue resolution.
Key Responsibilities
Order & Transport Administration
-
Download and process customer orders from company systems.
-
Compile transport route plans, delivery schedules, and customer address information.
-
Print and prepare delivery documentation and dockets.
-
Confirm completion of customer orders and deliveries.
Delivery & Customer Service Management
-
Review depot reports and investigate delivery issues.
-
Resolve customer queries relating to:
- Short deliveries
-
Non-deliveries
-
Damaged goods
-
Incorrect deliveries
-
Communicate findings and resolutions to customers and stakeholders.
-
Scan and confirm Proofs of Delivery (PODs).
Inventory & Warehouse Support
-
Book stock into Goods In and put-away locations.
-
Manage and update keg return reporting, balancing inbound and outbound volumes.
-
Support warehouse and transport operations as required.
Reporting & KPI Monitoring
-
Produce and monitor operational reports, including:
- On-Time In-Full (OTIF) performance
-
Pick accuracy reports
-
Storage pallet reports
-
Analyse operational data and identify areas for improvement.
-
Provide regular updates and reporting to relevant stakeholders.
General Administration
-
Maintain accurate records and documentation.
-
Support ad hoc projects and administrative tasks as required.
-
Ensure compliance with company processes and service standards.
Required Skills & Experience
Essential
-
Strong IT skills, including advanced proficiency in Microsoft Excel and the Microsoft Office Suite.
-
Excellent verbal and written communication skills.
-
Strong telephone and customer service skills.
-
Exceptional attention to detail and accuracy.
-
Ability to prioritise workload and meet deadlines.
-
Strong planning and organisational skills.
-
Analytical and problem-solving mindset.
-
Ability to work independently and use initiative.
-
Comfortable working under pressure in a fast-paced environment.
-
Flexible and adaptable approach to work.
-
Positive, proactive, and "can-do" attitude.
Desirable
-
Previous experience within:
- FMCG
-
Logistics
-
Transport Administration
-
Supply Chain Operations
-
SAP administration experience.
What We Offer
-
Full training and onboarding.
-
Opportunity to work within Ireland's leading independent logistics provider.
-
Career development and progression opportunities.
-
Inclusive and diverse workplace culture with employees from over 30 nationalities.
-
Supportive team environment aligned to Primeline's values of Respect, Excellence, Courage, Teamwork, and Results.
