Job Ref: OCC3645
Branch: The Alex Hotel
Location: The Mont Hotel, Dublin
Salary/Benefits: Competitive Salary, Free Meal, Birthday Off
Contract type: Permanent
Hours: Full Time
Shift pattern: Varied
Hours per week: 37.5
Posted date: 07/09/2026
Closing date: 21/09/2026
About Us
The O'Callaghan Collection is a design-led collection of Irish family-owned luxury boutique hotels located in the heart of Dublin city centre.
Each of our hotels has its own distinct character, inspired by its location and designed to deliver a unique and memorable guest experience. Proud of our heritage, we continue to invest in our properties and services to meet the evolving needs of today's travellers while maintaining the warm hospitality and personal touch that define our collection.
At the heart of everything we do is a commitment to exceptional service. We believe that memorable guest experiences are created through genuine hospitality, attention to detail, and a passion for exceeding expectations at every touchpoint.
As we continue to evolve, we are looking for individuals who share our dedication to excellence and take pride in delivering outstanding experiences. We value people who bring professionalism, enthusiasm, and a customer-focused approach to everything they do.
Joining O'Callaghan Collection means becoming part of a respected hospitality team with a reputation for quality, authenticity, and service excellence. If you are passionate about creating memorable moments for guests and contributing to a luxury hospitality experience, we would love to hear from you.
We are Caring | Proud | Accountable | Determined.
Benefits:
- Your Birthday as an extra paid day off!
- Enhanced holidays with service
- Rewards programme
- Refer a friend - up to €1000 reward
- Discounted room stays - friends and family
- Discounted FB when you are a guest in any of our hotels
- The opportunity to progress - 4 Hotels in Dublin city
- Tax saver for travel tickets
- Bike to work scheme and a safe place to leave your bike.
Role information:
- Serving of Food and Drinks: Serve a variety of food and beverages, including multiple courses food, cocktails, beers, and wines, while ensuring accuracy and quality in each service.
- Customer Service: Provide exceptional customer service by engaging with patrons, taking orders, suggesting drinks, and catering to individual preferences while maintaining a friendly and welcoming atmosphere.
- Maintaining Cleanliness and Organization: Keep the food and beverage area clean, sanitized, and organized, including the bar tools, glasses, and working surfaces, to ensure a hygienic environment.
- Inventory Management: Monitor and manage bar inventory, including restocking supplies, placing orders, and keeping track of stock levels to avoid shortages during peak hours.
- Adhering to Safety and Legal Regulations: Follow safety protocols, responsible serving practices, and legal drinking age regulations to ensure a safe and compliant environment for both customers and the establishment.
Requirements:
- Proven experience working in a food and beverage hotel environment and/or related qualification
- Acknowledge the pivotal purpose of health and safety protocols in a hotel environment.
- Provide a superb guest service and have excellent people skills.
- Excellent attention to detail in delivering customer care standards.
- Be able to work as part of a team and on own initiative.
- Be available and flexible for early starts and late finishes, weekends and bank holidays.
Dublin’s most stylish hotel, The Alex is a newly refurbished sophisticated hotel packed full of stunning design and clever features to ensure you have a comfortable stay, whether you’re with us for a few hours or a few days.
Our location and meeting facilities make The Alex a stylish choice for events of all sizes, while our unique and well-serviced work hub featuring Dublin’s fastest WiFi (1Gb) offers a comfortable space for you to catch up on some work over a delicious coffee from our café.
Our guests can also enjoy access to a 24-hour gym, dine in a stunning restaurant featuring delicious dishes and a varied cocktail menu and experience a perfect night’s sleep in our designer bedrooms.
We are consistently ranking high on TripAdvisor for our exceptional service and unforgettable guest experiences!
