We’re looking for someone friendly, reliable, and calm under pressure to join our hostel reception team. This is not a corporate hotel role. We want someone who can chat with guests from all over the world, handle busy check ins, solve problems quickly, and help keep the hostel running smoothly.
The vibe is relaxed, but the job still requires responsibility, common sense, and good energy.
What You’ll Be Doing
- Checking guests in and out
- Handling bookings, payments, and basic admin
- Answering guest questions and giving local recommendations
- Managing emails, phone calls, and online messages
- Keeping an eye on the building and helping maintain a safe environment
- Assisting with room checks and reporting maintenance issues
- Helping resolve guest complaints professionally
- Working alongside housekeeping and management teams
- Monitoring noise levels and enforcing hostel policies when needed
- Helping create a welcoming social atmosphere for guests
What We’re Looking For
- Friendly, approachable personality
- Good communication skills
- Able to stay calm during busy periods
- Reliable and punctual
- Comfortable working independently
- Computer skills (Excel/Word/OneNote)
- Good problem-solving ability
- Confident dealing with different types of people
- Flexible availability, including evenings/weekends
- Fluent in English; additional languages are an asset
- Must be legally eligible to work in Ireland, this is not a sponsored job
The Kind of Person Who Fits Here
- Can have a laugh with guests but still stay professional
- Notices when something needs to be done without being asked
- Doesn’t panic when five things happen at once
- Understands that hostel life can be unpredictable
- Is respectful, team-oriented, and adaptable
Important
This role involves shift work, including late nights, early mornings, weekends, and holidays. Reception can get busy, so being dependable is important. This will be a fixed term contract with casual hours ranging from 24 hours to 40 hours per week, this will be dependent on occupancy and need.
To apply, send us a short introduction about yourself, your availability, and any relevant experience
Job Type: Part-time
Pay: From €14.65 per hour
Language:
Work authorisation:
Work Location: In person
