We are seeking an eager Online Sales Executive to join our expanding team at our head office in Cork.
This is a fantastic opportunity for a high energy person to join the great team in our Online Sales Department: Winner of Retail Excellence Ireland's - Medium Online Retailer of the Year Award 2022 and Large Online Retailer of the Year Award 2023 and 2024.
Key areas of responsibility:
- Process online orders
- Ensure order follow up, by managing deliveries and collections for online orders
- Assist customers with the returns process and follow up on returned orders
- Manage and resolve customer queries, via phone and email
- Respond to and resolve queries from online chat portal
- Carrying out other necessary ad-hoc administration duties
The role requires:
- Strong computer skills: an advanced knowledge of Office products essential
- Professional oral and written communication skills
The successful person will be:
- Disciplined and organised, with the ability to work in a fast-paced environment
- Excellent interpersonal and communication skills
- Energetic, enthusiastic, flexible and not afraid of hard work
- Good time management with the ability to prioritise tasks
Job Types: Full-time, Permanent
Benefits:
Experience:
- Sales: 1 year (preferred)
- Sales administration: 1 year (preferred)
Work Location: In person
