Rochestown Park Hotel currently seeks a Senior Hotel Receptionist with previous Hotel Reception Experience.
Shift Pattern - Mixture Early (7-3pm), Mid (12/8 or 1/9pm) or late ( 3-11pm)
Hours of Work - 40 per week
Days of Work - 5/7
Some Key Duties:
* To ensure that guests are greeted, checked in and allocated rooms in a prompt and courteous manner.
* To work in conjunction with the Front Office Manager to ensure the smooth running of a busy Front Desk.
* To ensure that check-in / check out procedures are strictly adhered to
* To be readily available at all times to deal with guest requests / queries
* To ensure all tasks associated with the department are completed on a daily basis in a timely manner
* To complete any admin duties in line with departmental standard
* To complete all cashiering in line with department checks and balances
* To liase with associated departments on a daily basis - Accommodation, Reservations, Food & Beverage
Key Requirements:
* Previous Experience in OPERA GMS an advantage
* Strong Communication Skills - Fluent English
* Self Motivation - with Customer Focus and Attention to Detail
* Positive Outlook with Interest & Enthusiasm For Hospitality Front Desk.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Gym membership
- On-site gym
- On-site parking
Application question(s):
- Are you currently living in Cork and available for an on site interview? Must be able to commit to full time -40 hours per week.
Experience:
- Hotel Reception: 2 years (required)
Language:
- Fluent English (required)
Work authorisation:
Work Location: In person
