This is an exciting opportunity for a general manager to oversee the running of our thriving Cafe, deli & Bakery. It is a hands on position, effectively managing teams and reporting to the owner weekly.
Duties/Responsibilities:
- Recruitment of new employees, designing training schedule & carrying out performance reviews.
- Communicates with team leaders to ensure clarity & common goal.
- Works with team leaders to ensure that food preparation is in compliance with health, safety, food handling, and hygiene standards.
- Ensures customer satisfaction with all aspects of the restaurant and dining experience.
- Handles customer complaints, resolving issues in a diplomatic and courteous manner.
- Estimates food and beverage costs; watches for wasteful practices.
- Manages budgets for labour costs.
- Manages inventory and purchases food and supplies.
- Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards using standardized checklists
- Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
- Maintains sales records and tracks cash receipts.
- Prepares and submits operations reports and other documentation requested by the business owner.
- Maintain appearance of the staff and building.
- Performs other duties as assigned.
Required Skills/Abilities:
- Strong supervisory and leadership skills.
- Excellent interpersonal skills with a focus on customer service.
- Excellent time management skills.
- Excellent budgetary understanding in all areas of the business
- Excellent organizational skills and attention to detail.
- Familiarity with food handling, safety, and other restaurant guidelines.
- Proficient with Microsoft Office Suite or related software.
- Proficient with POS systems, preferably Toast
- Ability to implement change
Education and Experience:
- 1-3 years of general management experience in a similar business.
Physical Requirements:
- Ability to traverse all parts of the building quickly.
- Prolonged periods of standing and walking.
- Must be able to lift up to 25 - 30 pounds at times.
Job Type: Full-time
Pay: Negotiable depending on experience
Experience level:
Restaurant type:
Shift:
- up to 10 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Restaurant management: 3 years (Required)
- Kitchen experience: 2 yrs (Required)
Pay: From €45,000.00 per year
Work Location: In person
