Bonnington Hotel Dublin is looking for a friendly, professional and customer-focused Part-Time Hotel Receptionist to join our Front Office team.
About the Role
As a Hotel Receptionist, you will be one of the first points of contact for our guests, providing a warm welcome and ensuring they receive an excellent level of service throughout their stay.
Key Responsibilities
- Welcome and check guests in and out efficiently and professionally.
- Handle guest enquiries, requests and reservations.
- Provide information about the hotel and local area.
- Manage telephone calls, emails and guest correspondence.
- Process payments and maintain accurate guest records.
- Handle guest concerns and resolve issues promptly and professionally.
- Work closely with other hotel departments to ensure a smooth guest experience.
- Maintain a high standard of presentation and customer service at all times.
What We’re Looking For
- Previous hotel reception or customer service experience is an advantage.
- Excellent communication and interpersonal skills.
- A friendly, positive and professional manner.
- Strong organisational skills and attention to detail.
- Ability to remain calm and professional in a busy environment.
- Good computer skills and the ability to learn hotel systems.
- Flexibility to work a variety of shifts, including weekends and public holidays.
- A genuine passion for hospitality and providing excellent guest experiences.
Job Type: Part-time
Pay: €15.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Food allowance
- On-site parking
Application question(s):
- Are you fully flexible in regards work days / hours
Work authorisation:
Work Location: In person
