At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.
We're currently seeking a Cluster Sales & Events Manager - Regions to join the team on a fixed term basis supporting The Dean Cork and The Dean Galway . If you have experience in sales and events, we'd love to hear from you.
Key Areas
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Sales & Events Management
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Client Relationship Management
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Revenue Growth & Business Development
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Operational Coordination
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Administration & Reporting
Job Purpose
As Cluster Sales and Events Manager, as part of a team, you will be required to manage conferences, meetings, incentives, weddings and social events from initial enquiry, site inspections, contract preparation, coordination and handover to the Operations Team, ensuring maximum profitability and client satisfaction. Proactive sales tasks will be required to ensure pipeline and conversion of all business opportunities. Proactive sales calls to corporate clients, corporate rate contracting. Champion and drive revenue growth and increase the Regional hotel's market share in bedrooms and events.
Key Deliverables
Sales & Events Management
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Communicating with new customers/guests to establish meeting and event requirements, including conference room set-up, catering needs, and entertainment.
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Responding to all client enquiries and creating event proposals across regional hotels.
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Logging all enquiries accurately on Thynk.
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Coordinating the delivery of all events business with relevant departments across hotels in Cork and Galway.
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Ensuring all summaries and banqueting event orders are produced, signed off by clients, and recorded correctly on Thynk.
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Hosting weekly function sheet meetings.
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Ensuring all relevant event information is communicated to departments prior to and during events.
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Assessing event success and providing post-event feedback to clients and venues.
Client Relationship Management
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Adhering to weekly, monthly, and quarterly sales call quotas.
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Strengthening partnerships with key clients and industry intermediaries in domestic and international markets.
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Leading high-impact site inspections, show-arounds, and client engagement events.
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Overseeing corporate rate contracting to secure competitive agreements and long-term value.
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Maintaining a balanced focus on account retention and new business acquisition.
Revenue Growth & Business Development
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Creating sales opportunities for future events during client liaison and site inspections.
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Delivering measurable growth across Corporate, Leisure, Groups, Meetings & Events, and F&B revenues.
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Identifying, researching, and converting new business opportunities to maximise market penetration.
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Monitoring sales activity to ensure consistent delivery of high-quality sales calls and presentations.
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Setting clear objectives and ensuring agreed sales activity standards are met.
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Communicating sales strategies effectively across the team in line with broader business objectives.
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Operational Coordination.
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Maintaining close working relationships with operational teams to ensure exceptional service delivery.
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Acting as a key communication channel within the hotel for professional handling of all telephone and email enquiries.
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Ensuring operational accuracy across group summaries and banqueting event orders.
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Remaining fully informed of menu updates, hotel promotions, corporate promotions, and special campaigns.
Administration & Reporting
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Maintaining strong administrative standards across CRM and EMS systems for data entry and reporting.
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Issuing contracts, invoices, and collecting payments in a timely manner.
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Completing reporting requirements as guided by management.
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Remaining knowledgeable and informed about new products, properties, and groupwide company updates.
Preferred Experience
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To have at least 1-2 years' experience in a similar role in the hospitality sector.
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Reactive sales and events experience is a must with proactive sales experience desirable.
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Excellent communicator with strong interpersonal skills - able to work on own initiative
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Excellent communication skills and fluency in spoken and written English
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Full clean drivers license
Benefits:
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Global discounted staff room rates across the group
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50% off Food and 25% Beverage across the group
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Friends and Family discount
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Gym Membership Discounts*
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Continual training and development
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Career progression within the Group
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Gratuities *
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Bike to work scheme
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Taxsaver for travel
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Refer a friend scheme
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Wellness at work events and access to wellness platform
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Employment Assistance Programme
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Group discounts for cinema tickets, shopping deals etc
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Team appreciation days
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Service recognition
Applicable to certain positions
Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group
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