As a Salesforce Data Cloud Developer, you will be responsible for designing, developing, and supporting customer data solutions within Salesforce Data Cloud, enabling a unified customer view across sales, marketing, service, and digital channels. You will play a key role in building and maintaining data ingestion pipelines, identity resolution processes, calculated insights, audience segmentation, and activation capabilities that power customer engagement and business decision-making.
Working closely with business stakeholders, architects, data engineers, CRM teams, and marketing specialists, you will help deliver scalable and reliable customer data solutions that integrate data from Salesforce, SAP, Azure, analytics platforms, and third-party systems. This role offers the opportunity to work at the centre of a modern customer data ecosystem, supporting advanced personalisation, reporting, AI-driven insights, and customer-centric business transformation initiatives.
Key Responsibilities of the Role
- Design, configure, and maintain Salesforce Data Cloud data models, data streams, identity resolution processes, unified customer profiles, and customer data assets.
- Develop and support integrations between Salesforce Data Cloud and enterprise platforms including Salesforce CRM, Marketing Cloud, SAP, Azure Data Lake, Databricks, and third-party applications.
- Build and manage audience segmentation, calculated insights, data transformations, and activation workflows to support marketing, sales, and customer experience use cases.
- Implement data quality, data governance, consent management, and customer data management processes to ensure trusted and compliant customer information.
- Collaborate with architects, business analysts, and product teams to translate business requirements into scalable Data Cloud solutions and customer data capabilities.
- Support testing, deployment, monitoring, troubleshooting, and performance optimisation activities across Data Cloud environments and related integrations.
