Our client, a large organisation, requires a Senior Administrator on a contract basis to start ASAP.
Principal Duties and Responsibilities
- The position of Senior Administrator encompasses both managerial and administrative responsibilities:
Administration
- Ensure the efficient day-to-day administration of area of responsibility.
- Ensure deadlines are met and that service levels are maintained.
- Ensure policies and procedures are well documented, understood and adhered to.
- Ensure that archives and records are accurate, maintained confidentially and readily available to the appropriate authority.
- Ensure line management is kept informed of issues.
- Ensure that stakeholders are kept informed and that their views are communicated to middle management.
- Maximise the use technology in ensuring work is completed to a high standard.
Customer Service
- Promote and maintain a customer focused environment by ensuring service users / customers are treated with dignity and respect.
- Seek feedback from service users / customers and implement change to incorporate same, in agreement with Line Manager.
Human Resources / Supervision of Staff
- Supervise and ensure the wellbeing of staff within own remit.
- Ensure an even distribution of workload amongst the team, taking into account absence due to annual leave etc.
- Create and promote a positive working environment among staff members which contributes to maintaining and enhancing effective working relationships.
- Promote cooperation and working in harmony with other teams and disciplines.
- Deal with under performance in a timely and constructive manner.
- Identify training and development needs of staff in own area.
- Pursue and promote continuous professional development in order to develop management expertise and professional knowledge.
- Engage in OUR CLIENT performance achievement process in conjunction with your Line Manager and staff as appropriate.
Service Delivery and Improvement
- Ensure accurate attention to detail in own work and work of team.
- Actively participate in innovation and support change and improvement initiatives within the service; adapt local work practices ensuring team knows how to action changes.
- Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise.
- Encourage and support staff through change processes.
Mon-Fri 9-5 pm
Salary: €50k depending on relevant experience etc
