The role of Housing Officer will include but not limited to, the following key responsibilities;
- To the Manager/Team Leader:
· To work for Peter McVerry Trust within the authority delegated to him/her by the Manager/Team Leader;
· Meet with the Manager/Team Leader at regular intervals regarding the progress of his/her work;
· To assist the Manager/Team Leader in delivering core housing management services to tenants of PMVT and their communities.
- To provide direct support to tenants through:
· Managing your designated schemes/housing units in accordance with the Trusts policies and procedures;
· Assisting tenants to manage their tenancies with intervention, support and supervision;
· Providing SLI (Supported Independent Living), TSS (Tenancy Support & Sustainment) services for the initial 6 months at the start of their tenancy;
· Supporting tenants in managing the payment of their rent and putting supports in place where they are managing rent arrears;
· When required, providing advocacy and referral to community services to help the tenants integrate into their communities;
· Engaging in out of hours on call service on roster basis;
· Liaising with the appropriate agencies to support the ongoing health and well-being of the tenants;
- To assist with tenants’ case work through:
· Communicating with staff of Peter McVerry Trust where relevant;
· Key-working the tenants (where required);
· Assisting with resident’s Individual Support Plans (where required);
· Ensuring that tenants are fully informed about all entitlements and supported to apply for same.
- To maintain a safe and healthy living environment through:
· Adhering to safety and security protocols;
· Ensuring that health & fire safety checks are carried out on properties on a regular basis
· Supporting tenants and all key stakeholders with estate management matters;
· Supporting the tenant to ensure that the environment in which they are living including communal areas, are maintained to a high standard at all times;
· Advising and supporting tenants with housekeeping needs;
· Mediating disputes and encouraging co-operation in shared living environments.
- To respond to requests for service through:
· Linking in with other Peter McVerry Trust services, screening and assessment;
· Communication of information and referral to services where required.
- To undertake administrative duties through:
· Maintaining tenants’ details and documentation on a timely basis. Ensuring that case notes are logged in a professional manner
· Rent collection and administration;
· Actively participating in staff meetings;
· Providing written reports to the Manager/ Team Leader where necessary;
· Recording any Incidents / Accidents that may occur.
· Ensuring that the staff office and staff vehicles are maintained to a high standard.
- Change in work programme:
· It may be necessary, from time to time, for the workload to be re-prioritised to accommodate workloads in other areas of the organization. Due notice and consultation will be given.
- To have a positive and enthusiastic attitude in work:
· In your interactions with management, staff and participants of the Peter McVerry Trust.
· In your interactions with external agencies while representing the Peter McVerry Trust.
· Undertake any other agreed duties to ensure the provision of the service.
Experience required
Qualifications, Skills and Experience required;
- Degree level qualification in housing, social care/youth work, addiction studies or related field;
- Commitment to providing the highest level of service, communication skills– oral, aural and written, openness to change
- Effective team working, professionalism, respect for others, focus on outcomes, contributing to the prevention and management of challenging behaviour and resilience and positive outlook
- Hold a full driver license in-date and have access to a car
Pay: €38,906.00-€40,547.00 per year
Benefits:
- Bike to work scheme
- Employee assistance program
- Sick pay
Education:
Licence/Certification:
- Full Driving Licence (required)
Work authorisation:
Work Location: On the road