About Us
Connected Health is Ireland's leading independent homecare provider, delivering award-winning, person-centred care that puts clients first in everything we do. We are a values-driven organisation committed to quality, safety, and continuous improvement, supporting thousands of clients to live independently at home.
We are now seeking a Governance & Compliance Manager to lead and strengthen governance, compliance, and clinical quality standards across our operations in the Republic of Ireland.
About the role
Reporting directly to the Managing Director, you will play a pivotal leadership role with full oversight of Governance and Compliance across ROI.
You will ensure robust systems, audits, and reporting frameworks are in place and consistently delivered to the highest standards, aligned with HSE and HIQA requirements.
This is a highly influential role where you will work closely with Operations, Clinical, and Training teams to embed a strong culture of compliance, accountability, and continuous improvement across the organisation.
Regular travel to regional offices is an essential part of this role.
Why Choose Us?
- We offer more than just a job - we offer a career with purpose, progression, and recognition:
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Annual Leave: 20 days paid holidays
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Recognition & Rewards: Employee of the Month, Quarter, and Year awards
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Refer a Friend Scheme: Earn €200 per successful referral
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Career Development: Ongoing training and genuine opportunities for progression
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Comprehensive Benefits: Free training, Garda vetting, wellbeing support package, Cycle to Work Scheme, and access to local discounts
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Collaborative Culture: Supportive teams focused on quality, innovation, and client wellbeing
Experience and skills:
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We are looking for a confident, detail-driven compliance professional who thrives in a fast-paced, quality-focused environment.
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Minimum 3 years' experience in a senior Governance & Compliance role (healthcare preferred)
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Strong knowledge of governance frameworks, audit processes, and regulatory standards (HSE & HIQA)
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Proven ability to lead compliance audits and drive improvements across teams
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Full clean driving licence and access to a vehicle (regional travel required)
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Excellent organisational and prioritisation skills with strong attention to detail
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Advanced Microsoft Office skills (particularly Excel, Word, Outlook)
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Strong communication and influencing skills with the ability to lead and engage teams
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Proactive, solutions-focused mindset with a passion for continuous improvement
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Ability to build strong working relationships across clinical, operational, and external stakeholders
Roles and Responsibilities:
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Liaise with Operations team to ensure adherence to ROI compliance audit schedules.
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Ensure internal audits on Client and Staff files across ROI are completed to a high standard and on schedule.
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Support Area Nursing teams to manage entry of Governance tasks and liaise with Operations team to ensure they are completed in timely manner.
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Report Key Performance Indictors for Governance and Compliance reporting to the Senior Management Team on a weekly, monthly and quarterly basis.
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Working with the clinical team, you will generate the Governance monthly dashboard for analysis and review.
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Facilitate the team's day-to-day compliance queries in ROI to ensure appropriate and timely responses are delivered.
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Provide training and support during induction for senior Operations staff, to promote clear understanding and consistency for Governance and Compliance processes.
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Support the Clinical team to identify staff training gaps and facilitate improvements to provide better care to our clients.
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Oversee, and where required, assist Governance and Compliance team with internal audits and checks against HSE and HIQA standards.
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Highlight trends and risks to the Clinical Governance Board Risk Register.
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Assist with policy review, development and implementation.
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Support preparation for external audits and inspections.
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Anticipate and identify improvements needed and address deficiencies in the quality of service provided. This will include service development needs, education development and implementation of policies, audit processes and patient safety initiatives.
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In partnership with the clinical team, develop and strengthen relationships with services providers both HSE and private clients to ensure smooth running of our service.
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Liaise with the designated stakeholders within the business and external areas, eg the HSE to ensure an open culture of collaboration and disclosure is maintained.
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Actively seek feedback from commissioners, stakeholders, staff, clients and relatives to look at service improvement and achieving positive outcomes for those who use our services.
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Be responsible for establishing and keeping track of quality improvement and other information that concerns patient care.
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Strive for continuous quality improvement for our service.
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Support the clinical team to ensure Governance standards are maintained at the highest level and in accordance with statutory guidelines.
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Ensuring compliance as per HSE Tender specification 2025, and in preparation for HIQA
** This list of duties is not exhaustive and will require the successful candidate to be flexible and be adaptable to change.
About Us
At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf
