**EXPERIENCE IS NECESSARY ***
Working in a very busy medical office environment, you will work within an administration team which is responsible for:
- Ensuring that all patients are dealt with in an efficient and professional manner.
- Dealing with all queries in an efficient and professional manner
- To ensure that patient care and safety are always adhered to
- Answering phone calls and arranging appointments
- Dealing with incoming and outgoing mail
- Maintain daily lists for clinics.
- Writing letters or recording medical notes
- Filing and typing up reports
- Scheduling off-site clinics
- Supports physician staff by representing physicians
- Providing personal assistant support to medical staff
- Arrange referrals; billing patients and third-party payers
- Dictaphone typing of all medical reports.
- Maintaining office files and patient records
- To ensure that patient care and safety are always adhered to
- Providing cover on the reception desk, taking calls, checking in patients
- Maintain office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
- Keep office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintain quality results by following and enforcing standards.
- Enhances physician office reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Essential Experience Includes:
- Experience in a medical admin role would be an advantage
- Excellent telephone manner
- Previous experience of working in a busy office
- Customer service & verbal communication skills
- Excellent IT skills (Word, Excel) is a must
- Proficient in English, with excellent verbal and written skills
- Organised with strong time management skills
- Medical Terminology and Dictaphone typing are essential
- Excellent interpersonal and communication skills. Possess awareness and sensitivity towards patient needs.
- Ability to work well as part of a team, and to work under pressure to tight deadlines.
- Discretion and ability to use initiative.
- Good report writing skills
- Strong typing
- Business acumen
- Works well within a team environment
Pay: €27,500.00-€31,000.00 per year
Work Location: In person
