At The K Club, we are currently seeking an experienced Food & Beverage Reservattionist to join our wonderful team,.
A UNIQUE RESORT
The K Club is a truly captivating leisure destination tucked away in lush Irish countryside - yet on Dublin's doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.
We're a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.
The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience.
If this sounds like the place where you could begin the next exciting chapter in your career, let's talk.
Here's how you'll bring the K Club's trailblazing vision to life:
-
Takes dining reservations
-
Ensures all reservations are entered correctly into the system
-
Ensures all bookings receive an accurate K Club confirmation
-
Maintains res diary ensuring all guests are flagged, highlighted and also grouped within categories (VIP/Celebration/resident/non res/estate member)
-
Make sure all dietary requirements are noted in Resdiary
-
Works with HODs to close out peak dates and holds knowledge of dates where we may experience high demand
-
Updates Opera Profiles with information relevant to guest experience (past or current) to ensure it is available for future dates
-
Ensures VIP clients are highlighted in the system and the team notified through various channels
-
Produces daily/weekly/monthly reports on bookings and other key information as required.
-
Does arrivals for guests. Contacting them to book F&B, spa, transfers, golf, etc. and to confirm all details of their reservation
-
Take hotel reservations and upsell F&B
-
Answer emails and phone calls within the reservation office and take reservations of all elements across the resort
This is how we see you:
-
Be highly motivated and driven to achieve targets
-
Will have excellent negotiation and decision making skills
-
Will possess excellent communication and organisational skills
-
Will have fluency in English, both oral and written
-
Will be flexible in their working hours
-
Knowledge of Opera is desirable
What's on offer?
-
A monthly service charge payment
-
Staff transport to and from work outside public transport hours within the local area
-
Ongoing investment in your personal development with access to internal and external training programmes
-
Fantastic opportunities to progress your career
-
Monthly recognition programme
-
Employee Assistance Programme
-
Social events
-
Uniform
-
Meals while on duty
-
Discounts on stays at the resort and on Food & Beverage for you and your family and friends
-
Life Assurance
Data Retention
Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.
Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.
Kind regards,
The Human Resources Team
The K Club
