At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.
We are currently seeking a Housekeeping Supervisor to join the team at The Dean Docklands. The ideal candidate will have a passion for details, with previous experience in Housekeeping or hospitality supervisory roles.
Key Areas of Responsibility
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Team Supervision & Coordination
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Quality Control & Inspections
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Staff Training & Development
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Inventory & Supplies Management
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Guest Service & Interaction
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Health, Safety & Compliance
Job Purpose
The Housekeeping Supervisor supports the Assistant Housekeeping Manager in overseeing the day-to-day operations of the housekeeping team. This role involves supervising and training housekeeping staff, conducting inspections, and ensuring all guest rooms and public areas are maintained to the highest standards of cleanliness, comfort, and presentation. The Housekeeping Supervisor plays a vital role in ensuring guest satisfaction by delivering consistent service excellence and supporting a motivated, professional team.
Role Responsibilities
Team Supervision & Coordination
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Supervise and coordinate the daily activities of the housekeeping team to ensure smooth and efficient operations.
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Assign cleaning tasks and monitor progress to maintain high standards of cleanliness and presentation.
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Lead by example, demonstrating best practice in housekeeping duties and guest interaction.
- Assist in preparing rooms or public areas, if required.
Quality Control & Inspections
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Carry out detailed inspections of guest rooms, corridors, and public areas to ensure standards are consistently achieved.
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Identify areas for improvement and take corrective action promptly.
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Report any maintenance issues or safety concerns to the relevant department.
Staff Training & Development
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Assist with onboarding and training of new housekeeping team members.
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Provide ongoing coaching and feedback to staff to support performance and skills development.
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Foster a positive and supportive work environment, encouraging teamwork and continuous improvement.
Inventory & Supplies Management
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Monitor stock levels of linens, guest amenities, and cleaning supplies, ensuring sufficient availability for operations.
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Assist with ordering and replenishment of stock in line with hotel procedures.
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Promote efficient use of resources and minimise waste.
Guest Service & Interaction
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Respond promptly and professionally to guest requests and special requirements.
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Support the team in delivering exceptional service to ensure a positive guest experience.
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Assist in preparing rooms or public areas for VIPs or special events.
Health, Safety & Compliance
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Ensure compliance with all health, safety, and hygiene standards in housekeeping operations.
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Support training of staff on safe handling of cleaning equipment and chemicals.
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Maintain accurate records of cleaning schedules, inspections, and compliance checks.
Preferred Experience & Skills
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2-3 years' experience in a housekeeping or accommodation supervisory role within hotels.
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Strong organisational and leadership skills with the ability to supervise a team effectively.
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Solid understanding of accommodation operations, standards, and hygiene practices.
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Excellent attention to detail with a commitment to quality and service.
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Strong communication and interpersonal skills.
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Ability to work in a fast-paced environment and manage priorities effectively.
Benefits:
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Global discounted staff room rates across the group
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50% off Food and 25% Beverage across the group
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Accrued Annual Leave with Service
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Friends and Family discount
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Gym Membership Discounts*
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Continual training and development
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Career progression within the Group
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Gratuities *
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Meals on shift
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Bike to work scheme
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Taxsaver for travel
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Refer a friend scheme
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Wellness at work events and access to wellness platform
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Employment Assistance Programme
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Group discounts for cinema tickets, shopping deals etc
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Team appreciation days
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Service recognition
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Regular fun-filled activities and gatherings for all teams across the group
Applicable to certain positions
Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group
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