We are hiring a full-time Supervisor for our Blackpool drive-thru.
About Us:
At Dinos Family Chip Shops we have been offering the freshest best quality food to the people of Cork since 1970. Operating eight stores throughout Cork, we believe in creating a great customer experience in a friendly environment. We want to grow our brand and business, building on the foundations that we have, increasing the availability of Dinos in Ireland.
Our Values are: Honesty, Integrity, Loyalty, Inclusivity, Family, Passion, Commitment and Working Hard.
Role Description:
As a Supervisor, you will be responsible for the smooth and efficient running of your store. You will work to develop a strong team who support each other in a happy and inclusive environment. You will train and provide on the job coaching for your team to maintain the Dinos standard in food quality and service.
Responsibilities:
As a Supervisor, you will be asked to demonstrate a personal commitment to meet and exceed customer service expectations within the business through active customer interaction and staff training. In this role you will be required to:
- Coordinate staff scheduling and rotas to ensure sufficient cover at all times.
- Provide on the job coaching and training for existing staff.
- Induct and train new staff to the Dinos standard.
- Create a great culture in your store by focusing on the values of the business.
- Ensure standards of Food Safety and Hygiene are maintained whilst complying with Food Safety, Health & Safety and HACCP regulations.
- Ensure daily sales (cash & visa) balance correctly.
- Order stock daily to ensure sufficient product availability.
- Maintain the cleanliness of the store (inside and outside) and the cleanliness of the equipment.
- Ensure minimum wastage through effective stock control and stock rotation.
- Ensure high standards of customer service throughout all shifts.
- Comply with company policies and procedures.
- Handle customer complaints and queries.
- Implement promotional campaigns from head office.
This list is not exhaustive list and you may be asked to perform other duties as necessitated by the business from time to time.
Pay: From €15.05 per hour
Work Location: In person
