Apleona Ireland is currently recruiting for a Service Attendant to join our team at our site in Dublin 2.
Working pattern: Monday to Friday, 39 hours per week.
Main duties and responsibilities
- Take ownership of day-to-day facilities tasks and ensure completion to a high standard.
- Proactively identify and escalate opportunities to improve service delivery.
- Carry out regular floor walks to maintain workplace standards and identify issues early.
- Maintain high standards of cleanliness, organisation, and presentation across all areas.
- Support coordination of contractors onsite, ensuring compliance with site procedures and health & safety requirements.
- Ensure all helpdesk requests are responded to within agreed service levels (SLAs).
- Keep stakeholders informed on the progress and resolution of requests.
- Ensure meeting rooms are fully set up, functional, and reset to a high standard after use.
- Provide basic AV/IT support for meetings where required and escalate issues as needed.
- Actively contribute to a safe working environment by following and promoting health & safety practices.
- Ensure accurate and timely completion of all reports, checklists, and documentation.
- Highlight recurring issues, risks, or trends through reporting.
- Demonstrate a proactive and solutions-focused approach to problem solving.
- Build positive working relationships with clients, staff, and contractors.
Contribute to a positive team environment and support colleagues when required.
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Qualifications and experience
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Previous experience in facilities, workplace support, or a similar role is preferred.
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Strong organisational and time management skills
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Basic knowledge of health & safety practices
- Familiarity with AV/IT equipment is an advantage
- Proactive mindset with strong problem-solving abilities
- Flexible and adaptable in a dynamic environment
We look forward to your application!
IND2
