This Hotel Duty Manager role is ideal for someone who enjoys being visible on the floor, supporting teams and making sure the day-to-day hotel operation runs well. You'll work across front office, food and beverage, weddings , functions and general hotel operations, helping to maintain high standards and ensure professional experience throughout their stay.
As Hotel Duty Manager, you'll be part of the management team and will support the smooth running of the hotel across busy shifts, with a strong focus on service, communication and operational consistency.
The Role
As Hotel Duty Manager, you'll be responsible for:
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Managing the day-to-day hotel operation of the hotel
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Supporting front office, food and beverage, events and accommodation teams
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Ensuring strong service standards across all customer-facing areas
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Handling customer feedback and resolving issues professionally
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Supporting opening, closing and shift handover procedures
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Ensuring health, safety and hotel standards are followed
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Assisting with team supervision, training and motivation
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Working closely with senior management to keep the operation running well
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Flexibility around shifts and weekends
