This is a role combining some reception work alongside supporting our team of vets and nurses looking after patients in the wards and also before and after surgery.
Client-facing reception: Welcome clients, manage calls, appointments, check-ins, and payments to ensure a smooth front-of-house experience
Manage the reception area, and support general administrative tasks.
Supporting veterinary surgeons and nurses in day-to-day clinical activities
Caring for patients and inpatients to Village Vets’ high standards
Safely handling and restraining animals during examinations and treatments
Monitoring animals for signs of illness or distress and reporting concerns
Maintaining accurate records of medications, feeding, and patient observations
Assisting with routine laboratory work under nurse supervision
Preparing treatment rooms and equipment
Maintaining excellent hygiene standards across the clinic, including cleaning equipment and animal areas
Restocking clinical and medical supplies
Promoting Pet Health Plans and Pet Insurance to clients
Completing ad hoc veterinary or administrative duties as required
Contributing to an outstanding client experience through teamwork and professionalism
