At Bewley’s Café Grafton Street, we believe in the power of community, building strong genuine relationships that are honest, reliable and respectful due to mutual understandings. Walk through our doors and discover a unique family atmosphere, camaraderie and passion for excellence.
To achieve this, we need to live by our Core Values;
- We respect people.
- We do what we say we will do.
- We are enterprising and resourceful.
- We make our planet a better place to be.
Job Title: Barista/Retail Assistant
Department: Front of House
Responsible to: Retail Management Team
Responsible for: Designated duty area and guest supplies and equipment
Purpose of Job: Be the welcoming face of Bewley’s and to assist in all areas of the Retail & Takeaway operation ensuring that guest experience is unique while following health & safety regulations and guidelines.
Main Duties:
- Power/Heating to be conserved; lights in rooms, equipment etc. to be turned off when not in use.
- To ensure good inter departmental co-operations and communication maintained at all times.
- To ensure a safe workplace by identifying hazards and taking corrective action.
- To ensure that all fire doors are closed and that fire routes are kept clear at all times and to assist guests during a fire or emergency evacuation.
- To be aware and comply with company policy regarding: Fire, Health & Safety, Hygiene, Food Hygiene and Customer Care & Security.
- To read, understand and comply with your responsibilities as defined in the Health & Safety Statement and Staff Handbook.
- To maintain all Bewley's coffee, food and service standards, serving food and beverage to guests safely, effectively and efficiently, offering suggestions for upselling and checking of tables.
- To check frequently that guests are content with experience - meal/beverage/service -, anticipate their needs to exceed their expectations and ensure that all guests receive polite and courteous attention.
- To ensure all areas are kept clean and tidy at all times and to maintain crockery, cutlery etc. to par stock levels, cleanliness and ensure all measures are implemented to control breakages/loss.
- Daily cleaning duties and check lists as per area and to carry out extra duties such as deep cleaning where required.
- To ensure compliance, at all times, of all relevant legislation relating to weights and measures, licensing and underage drinking.
- To operate the till system as per strict company policy. All tables to be processed and closed correctly.
- To ensure all credit and financial transactions are handled in a secure manner.
- To ensure good communication maintained at all times. Ensuring to treat all colleagues with dignity and respect, and to do what we said we will do.
Occasional Duties:
- To attend meeting/training sessions as required.
- To assist in the training and assistance of a new staff member.
- To carry out any other reasonable requests made by Management.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capacity as assigned, including redeployment to alternative departments/locations if required and as directed by the Management.
Qualifications & Requirements:
- Have barista knowledge and regard that training to Bewley's standards will be provided.
- Understand and practice high end customer service, accounting for and interchangeable role of Barista and Server.
- Must possess a positive professional attitude and have the ability to work with a variety of people efficiently and effectively.
Must be flexible with working hours.
Pay: €14.30-€15.00 per hour
Benefits:
- Bike to work scheme
- Company events
- Employee discount
- Sick pay
- Store discount
Work Location: In person
