Job description
Cafe Q ( Part of the Quigleys group) is seeking an experienced, driven, and hands-on Store Manager. This is a leadership role for someone who is passionate about exceptional customer service, coffee house vibes and is focused on driving sales while maintaining the highest operational and brand standards.
About the Role:
As our Café Manager, you’ll be at the heart of our vibrant, welcoming space—leading from the front and inspiring your team every day. You’ll take ownership of the day-to-day running of the café, ensuring high standards across everything from our barista-crafted coffee and delicious food to our irresistible sweet treats.
You’ll be responsible for creating a positive atmosphere for both customers and your team, setting the tone for exceptional service, quality, and teamwork. Whether you're a seasoned hospitality pro or a passionate leader ready to take the next step, we’d love to hear from you.
We offer a competitive pay package, ongoing development opportunities, and the chance to be part of a growing, community-focused business.
Company Overview
At Café Q, we believe in creating a welcoming space where people can relax, unwind, and enjoy great coffee and freshly prepared food. Part of the Quigley’s Group , a proud family business with a heritage dating back to 1890, led by siblings Peter and Niamh O Connor, Café Q brings together the tradition of quality with a modern coffee house experience.
With 11 locations across Ireland, our fantastic team of over 160 friendly staff are passionate about providing excellent service, whether you’re popping in for your morning coffee, meeting friends for lunch, or taking a quiet moment for yourself.
Every day, we serve up a wide range of freshly made savory dishes, sweet treats, and barista-crafted coffee. Our delicious baked goods come straight from our Bakery in Nenagh, Co. Tipperary, where skilled bakers prepare delicious breads, cakes, and pastries, delivered fresh to our cafés daily.
Whether you choose to relax in the comfort of Café Q, pick up a little something to go, or order a special cake for an occasion, we are committed to quality, flavor, and friendly, attentive service.
For over a century, we have been dedicated to bringing people together through the joy of great food and exceptional service through our online shop for collection in-store, making it easy to celebrate life’s moments.
Café Q is your local coffee house for great coffee, good food, and a warm welcome, every day.
Key Responsibilities:
- ·Drive and monitor sales, customer service, purchases, waste, and labor targets.
- Ensure excellent customer service is delivered consistently throughout the store.
- Maintain high operational standards across all departments.
- Recruit, train, develop, and manage team members to uphold store standards,
- Strong focus on upselling & implementation of this training
- Conduct regular performance reviews, provide coaching, and manage team development.
- Ensure the store is always fully stocked, well-merchandised, and visually appealing.
- Manage scheduling and rotas.
- Ensure full compliance with company policies, Health & Safety, and HACCP regulations.
- Uphold grooming, hygiene, and cleanliness standards across the store.
- Take initiative in resolving operational or customer issues quickly and effectively.
- Foster a positive team culture, encouraging collaboration, ownership, and growth.
What We’re Looking For:
- Proven experience in a similar management role within retail or hospitality.
- Strong leadership skills with the ability to motivate and develop a team.
- A commercial mindset with a strong focus on results and customer experience.
- Excellent organizational and communication skills.
- Someone who is coffee obsessed.
Why Work with Us?
We offer a positive working environment, meals on duty, we offer training and support to promote the growth of every individual and all the normal perks of working with an energetic, passionate team!
We are always looking for exceptional talent to join our team!
This is a fast-paced role where no two days are the same – but that’s what makes it fun! If you enjoy a challenge, love working with people, and take pride in creating a positive, energetic workplace, this could be the perfect fit for you. If you’re interested in joining the growing team at Quigley’s we would love to hear from you.
Job Type: Full-time
Pay: €35,000.00-€40,000.00 per year
Benefits:
- Company pension
- Employee discount
- Food allowance
Work Location: In person
