Company Overview
O’Reilly Oakstown, Trim, Co. Meath are part of the O’Reilly Group since 2003, providing Wastewater Treatment Systems, Septic Tanks and Rainwater Harvesting Systems. O’Reilly Oakstown has grown from supplying domestic wastewater treatment systems to providing a fully bespoke design and installation service for large commercial treatment plants for hotels, schools, nursing homes, bars/restaurants, office blocks, factories, service stations, sports centres and more.
The Dispatch Coordinator / Receptionist
The Dispatch Coordinator / Receptionist is responsible for managing the efficient coordination of dispatch activities while providing a professional and welcoming reception service. The role serves as a key point of contact for customers, drivers, suppliers, and visitors, ensuring smooth communication, accurate documentation, and effective scheduling of deliveries and collections.
Responsibilities
- Greet and welcome visitors, clients, and employees in a friendly and professional manner.
- Answer, screen, and direct incoming phone calls to the appropriate departments or individuals.
- Assist with various administrative tasks such as data entry, filing, and document management.
- Develop and implement daily despatch schedules for septic tanks and wastewater treatment systems.
- Coordinate with the production teams to ensure availability of products for despatch.
- Ensure all documentation required for despatch, including delivery notes and invoices, are accurate and complete.
- Liaise with customers to confirm delivery dates, times, and any special requirements.
- Address and resolve any delivery issues, delays, or complaints in a timely manner.
- Prepare regular reports for management on despatch performance and any operational challenges.
Knowledge, Skills & Experience
- Previous experience in a dispatch, logistics, transport administration, reception, or customer service role.
- High level of accuracy and attention to detail.
- Strong organisational and time management skills.
- Excellent communication and interpersonal abilities.
- Ability to work effectively in a fast-paced environment.
- Ability to manage multiple priorities simultaneously.
- Proficiency in Microsoft Office Suite and office management software.
Please submit your CV and a cover letter highlighting your relevant experience and qualifications to [email protected]. O’Reilly Oakstown Ltd is an equal opportunities employer and we welcome applications from all qualified candidates.
Pay: From €30,000.00 per year
Benefits:
- Bike to work scheme
- Company pension
- On-site parking
- Private medical insurance
Ability to commute/relocate:
- Trim, County Meath: reliably commute or plan to relocate before starting work (required)
Language:
Work authorisation:
Work Location: In person
