Assistant Manager – Alto
We are seeking an enthusiastic, ambitious, and hard-working Assistant Manager to join our team at Alto in Dublin city centre.
This is an exciting opportunity for someone looking to take the next step in their hospitality career. Alto is a busy, fast-paced café focused on delivering exceptional coffee, food, and customer service every day. We are part of Howth Market, an independent Irish hospitality business with ambitious plans for growth and development.
We are looking for someone who leads by example, thrives under pressure, and enjoys developing both people and systems. The successful candidate will work closely with the Store Manager to help drive standards, support the team, and ensure the smooth day-to-day running of the café.
Key Responsibilities
- Support the Store Manager in the day-to-day operation of the café
- Lead, motivate, and develop team members to deliver excellent customer service
- Assist with recruitment, onboarding, training, and performance management
- Maintain high standards of cleanliness, food safety, presentation, and operational excellence
- Take responsibility for opening and closing procedures
- Ensure company procedures, checklists, and standards are followed consistently
- Handle customer concerns professionally and confidently
- Monitor stock levels and assist with ordering and inventory control
- Identify opportunities to improve systems, efficiency, and customer experience
- Act as a role model for professionalism, positivity, and accountability
What We're Looking For
- Previous supervisory or management experience within hospitality
- Strong leadership and communication skills
- Excellent customer service skills and a genuine passion for hospitality
- Ability to remain calm and professional in a busy environment
- Strong organisational and time-management skills
- High attention to detail and a commitment to standards
- Ability to motivate, coach, and support team members
- A positive attitude and willingness to learn and grow
What We Offer
- Competitive salary
- Ongoing training and professional development
- Clear opportunities for career progression within a growing business
- Supportive management team
- Dynamic, fast-paced working environment
- Staff discounts and company benefits
If you are passionate about hospitality, enjoy leading people, and are looking to grow your career with an ambitious independent business, we would love to hear from you.
Job Type: Full-time
Pay: €17.00-€18.00 per hour
Benefits:
- Employee discount
- Flexitime
- Store discount
- Work from home
Application question(s):
- Have you previously been responsible for supervising, training, or managing a team?
- Are you available to work flexible shifts, including weekends?
- Please briefly describe a time when you had to address a performance or conduct issue with a team member. What did you do?
Experience:
- Hospitality Management: 2 years (required)
Work authorisation:
Work Location: In person
