About the Role
We are seeking a dedicated and professional Accommodation Support Worker to join our Emergency Accommodation Service. The successful candidate will support the day-to-day operation of the accommodation facility while promoting the safety, dignity, wellbeing and independence of residents.
Working as part of a multidisciplinary team, the Accommodation Support Worker will provide practical and person-centred support to individuals and families residing in emergency accommodation, ensuring the service operates in accordance with organisational policies, safeguarding procedures and all relevant legislation.
Key Responsibilities
- Provide day-to-day support to residents living in emergency accommodation.
- Welcome new residents and assist with admissions, inductions and departures.
- Promote a safe, respectful and supportive living environment.
- Build positive professional relationships with residents while maintaining appropriate boundaries.
- Support residents in accessing healthcare, education, employment, welfare, housing and other community services.
- Maintain accurate and timely records, reports and case notes using electronic record management systems.
- Monitor resident wellbeing and report safeguarding, welfare or behavioural concerns in accordance with organisational procedures.
- Carry out regular health and safety, security and welfare checks throughout the accommodation facility.
- Assist in implementing individual support plans and resident goals.
- Work collaboratively with internal colleagues and external agencies, including local authorities, healthcare providers and community organisations.
- Support the implementation of safeguarding, health and safety, fire safety and emergency procedures.
- Assist with resolving conflicts and responding appropriately to incidents within the accommodation service.
- Participate in team meetings, supervision sessions and mandatory training.
- Carry out any other reasonable duties consistent with the position.
Essential Requirements
- A recognised qualification (minimum NFQ Level 7 or equivalent)
- At least two years' relevant experience working in emergency accommodation, homelessness services, residential services, social care, community services, healthcare or a related environment.
- Experience supporting vulnerable individuals or families.
- Strong written and verbal English communication skills.
- Excellent interpersonal and problem-solving skills.
- Ability to maintain accurate records and prepare reports.
- Good IT skills, including Microsoft Office and electronic record systems.
- Knowledge of safeguarding principles and professional boundaries.
- Ability to work independently and as part of a multidisciplinary team.
- Flexibility to work a rotating shift pattern, including evenings, weekends and public holidays.
Desirable Requirements
- Training in Safeguarding, Mental Health Awareness, First Aid, CPI, MAPA or conflict management.
- Knowledge of homelessness services, housing supports or migrant support services.
- Experience working in culturally diverse environments.
Benefits
- Competitive salary.
- Comprehensive induction and ongoing professional development.
- Paid mandatory training.
- Annual leave entitlement in accordance with Irish employment legislation.
- Career progression opportunities.
How to Apply
Please submit your CV and a cover letter outlining how your qualifications and experience meet the requirements of the role.
Applications will be assessed based on qualifications, relevant experience and the ability to demonstrate the competencies required to support the effective operation of an emergency accommodation service.
Closing Date: 04/09/2026
Equal Opportunities
We are an equal opportunities employer and are committed to creating an inclusive workplace. Applications are welcomed from suitably qualified candidates regardless of gender, age, disability, ethnicity, religion or sexual orientation.
Pay: €37,000.00-€38,000.00 per year
Work Location: In person
