Who are we?
For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and
more fun with those we love. We are Made for Life.
Our mission statement:
Crafting clothes for life’s everyday adventures. Today, tomorrow and always.
Our Product formula:
Considered style. Trusted Quality. B Corp certified.
Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality
within our workforce to ignite an inclusive foundation for us all to build from and truly connect
with our customers, colleagues, and communities alike. You play a key part in creating an
environment free from prejudice, racism, sexism, harassment, bullying and any other form of
marginalisation in our workplaces.
Role Summary
The Challenge – Balancing Our Values While Being Commercial
We’re looking for talented Store Managers who thrive in a dynamic retail environment, enjoy life
to the full, understand our brand and customers, and have a passion for developing and
succeeding. As a natural leader, you will coach, develop, and support your team to help them
reach their full potential while nurturing a fun and exciting store atmosphere.
Role Responsibilities
- Be a Brand Ambassador – Lead by example, promoting the FatFace brand and culture
through your team. Align yourself with the company’s social and environmental mission
and champion initiatives you can directly impact.
- Deliver Outstanding Customer Experience – Ensure the highest and most consistent
standards of customer service and engagement.
- Drive Commercial Success – Take ownership of the store’s performance, making data-
led business decisions, identifying opportunities, and driving results.
- Lead & Develop Your Team – Inspire, coach, and support your team members to reach
their full potential through ongoing development and feedback.
- Maintain Visual & Operational Excellence – Uphold store presentation, product
displays, and stock standards to create an inviting shopping experience.
- Ensure Compliance & Profitability – Manage store operations effectively, including
stock control, security, and health & safety, while ensuring profitability.
