We have a vacancy for an Service/Parts Advisor in our Dublin depot. The successful candidate will be responsible for aiding in the day to day running of a busy service department.
The ideal candidate must have a management & technical background preferably in construction plant equipment or motor trade, display excellent communication, administrative and organisational skills and be commercially orientated.
Duties and Responsibilities:
- Liaise with service engineers on a daily basis
- Pre plan and co-ordinate work for a team of engineers
- Compile and liaise with customers regarding quotations for repairs
- Deal with customer queries in a timely manner
- Communicate with other departments in the business where relevant
- Weekly / Monthly reporting
- Promptly resolve account queries where necessary
- Update and communicate effectively with Service Manager/Director
- Manage expectations for significant customer base
Key Experience and Skills:
- 3 years relevant experience preferable
- Excellent communication skills on all levels
- Knowledge of construction plant equipment or motor trade a distinct advantage
- Strong computer knowledge including Microsoft Office
- Strong administrative skills
- Deadline focused with the ability to prioritise tasks
- Customer service orientated
- Ability to work on own initiative
Full-time Role: Monday to Friday 8.30-5.30.
Job Types: Full-time, Permanent
Work Location: In person
