Dental Care Ireland have an exciting opportunity for a Treatment Coordinator to join our established Northumberland Dental, Ballsbridge, Dublin 4 practice. We have recently won 2026 Great Place to Work, as voted by our employees. Proposed commencement date July 2026.
- Full-time, permanent position. 5 days, 37.5 hours per week. Monday-Friday.
- 2+ years' Dental TCO experience essential.
- Must have knowledge of specialist dental treatment.
- Highly proficient in English and eligible to work in Ireland is essential.
Staff Benefits
- Employee Dental Benefit.
- Pension auto-enrolment.
- Employee Refer-a-Friend cash bonus.
- Cycle to Work scheme.
- Taxsaver travel scheme.
- Kara Connect employee assistance programme.
- Access to Wrkit Discounts and eLearning.
- Education Sponsorship Available (Ts & Cs apply).
- Annual performance related salary uplifts.
- Annual training.
- CPR certification.
- Team Christmas Party and employee engagement budget.
Reporting to: Practice Manager
Summary of Role
The Treatment Coordinator is responsible for enhancing the patient experience by acting as a liaison between the Dentist and the patient. The TCO assists in the gathering and organising of information and documentation at all stages of the patient journey, ultimately coordinating a treatment plan with the Dentist and presenting it to the patient
Tasks and Responsibilities
- Develop rapport with patients by providing treatment information & reassurance.
- Act as a liaison between Dentist and patient: be present during consultations, discuss and agree patient treatment plan with Dentist, discuss treatment plan costs with patients and ensure they are up-to-date on agreed payment schedule etc.
- Work with the Dentists in the practice (particularly specialists or those with a specialist interest) to devise a strategy to improve treatment uptake.
- Maximise provider diaries to ensure efficient use of time and to improve revenue per hour through zoning, treatment plan follow-up and price improvements.
- Engage in proactive diary management through the use of cancellation lists, cancellation policy, appointment reminders, recalls, tracking cancelled/FTA appointments etc.
- Assist with incoming as well as outgoing referrals in the practice.
- Assist with training and upskilling of clinical staff.
Dental Care Ireland aims to create a culture and working climate which encourages the commitment and motivation of all staff, we are an equal opportunity employer and committed to providing a workplace that is free from discrimination of all types. We seek to promote a sense of identity with our employees; and hope that you will always feel valued. Through a spirit of mutual respect and cooperation, it is hoped that you will be facilitated and motivated to provide the best quality and standard of service to our patients.
Pay: €40,500.00 per year
Benefits:
- Bike to work scheme
- Company events
- Employee assistance program
- Employee discount
Application question(s):
- Do you have specialist dental treatment knowledge?
Experience:
- Dental TCO : 2 years (preferred)
Language:
- fluent English (required)
Work authorisation:
Work Location: In person
