Accommodation Assistant/Turndown
The Hawthorn by Galway Bay | Ireland’s Newest 5-Star Hotel
Co. Galway Part Time 4 Evenings a Week from 6pm to 9pm
A rare opportunity to shape the guest journey at a 5-star luxury hotel on Ireland’s west coast. A member of The Leading Hotels of The World.
About The Hawthorn by Galway Bay
Poised on the edge of Galway Bay where land meets sea, The Hawthorn by Galway Bay is positioned to be Ireland’s newest 5-star hotel, a destination designed by nature and refined by you nestled along the Wild Atlantic Way. Surrounded by native hawthorn trees and perched beside an 18-hole championship golf course, The Hawthorn by Galway Bay features 114 meticulously designed bedrooms, 47 of which are suites, a beautiful spa with wellness spaces, destination dining, and panoramic views of the Atlantic coast.
Position: Accommodation Assistant/Turndown
Department: Rooms
Reports to: Executive Housekeeper
About the role
As an Accommodation Assistant / Turndown Team Member in a luxury five-star hotel, you will be responsible for delivering an exceptional evening service that enhances the overall guest experience. You will ensure guest rooms are perfectly prepared for the night, creating a comfortable, welcoming, and personalised environment in line with the hotel’s high standards of luxury and attention to detail.
Key Responsibilities:
· Perform evening turndown service in guest rooms to the highest five-star standards
· Refresh rooms, including bed preparation, lighting, curtains, and overall presentation
· Replenish amenities, towels, and guest supplies as required
· Ensure cleanliness, tidiness, and attention to detail in all assigned rooms
· Respect guest privacy and follow all security and confidentiality procedures
· Identify and report maintenance issues or room discrepancies
· Handle guest requests promptly, professionally, and discreetly
· Maintain housekeeping trolleys and storage areas in a clean and organised manner
· Follow all health, safety, and hygiene standards
· Work closely with the housekeeping team to ensure seamless service delivery
Required Experience & Skills
· Previous experience in housekeeping or a similar role within a luxury hotel environment (preferred)
· Strong attention to detail and commitment to high standards
· Ability to work independently and manage time effectively
· Good understanding of guest service and luxury hospitality standards
· Discreet, professional, and respectful approach when interacting with guests
· Physically fit and able to perform manual tasks
· Strong organisational skills
· Team player with a positive attitude
· Flexibility to work evening shifts, weekends, and holidays
· Eligible to work in Ireland.
This Job Description will be review and updated on an annual basis with The Executive Housekeeping Manager if required.
Compensation & Benefits
A competitive package is offered, reflective of the responsibility of the role and the opportunity to help shape Ireland’s most anticipated new luxury hotel.
The Hawthorn By Galway Bay is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.
Pay: From €14.70 per hour
Expected hours: 12.0 per week
Benefits:
- Company pension
- Employee assistance program
- Food allowance
- Wellness program
Application question(s):
- Can you reliably commute to Renville, Oranmore, Co. Galway, H91 T4A4 . There is no public transport available.
- Do you have the legal right to work without employer sponsorship?
- Do you have a minimum of 8 months' experience as an Accommodation Assistant with turndown experience
Work Location: In person
