We are looking for a friendly, organised and dependable Medical Receptionist / Administrator to join our busy GP practice.
This is a varied patient-facing role working as part of a supportive clinical and administrative team. We are looking for someone who enjoys working with people, communicates well and can remain calm and organised in a busy healthcare environment.
The role will include:
- Welcoming patients and dealing with queries at reception
- Answering telephone calls and managing patient enquiries in a professional and helpful manner
- Scheduling and managing patient appointments
- Processing prescriptions, forms and other patient requests
- Scanning, filing and maintaining accurate electronic patient records
- Managing incoming correspondence and laboratory/hospital reports
- Liaising with hospitals, pharmacies and other healthcare providers
- Processing medical and insurance forms
- Taking payments and issuing receipts
- Submitting STCs and other HSE billing
- Providing general administrative support to the doctors, nurses and wider practice team
We are looking for someone with:
- Previous experience in a reception, administrative or customer-facing role
- Excellent communication and interpersonal skills
- A friendly and professional manner
- Strong organisational skills and attention to detail
- Good IT skills and the ability to learn new systems quickly
- The ability to prioritise and work effectively during busy periods
- Discretion and an understanding of the importance of patient confidentiality
- A reliable, flexible and team-oriented approach
Previous experience working in a GP practice or other healthcare environment is an advantage, but is not essential for the right candidate. Experience with Socrates practice-management software would also be an beneficial.
Job Type: Full-time
Pay: €16.00-€18.00 per hour
Education:
- Leaving Certificate (preferred)
Experience:
- Office or administration: 1 year (required)
Language:
Work authorisation:
Work Location: In person
