TJ O'Mahony Oranmore, Deerpark Industrial Estate, Co. Galway, H91 E7C3, part of HPC Sales Ltd., Irelands' leading Builders Providers and Home Improvement/DIY Store, is looking for a full-time Permanent Shop Manager to join our Team.
Job Title: Shop Manager
Job Purpose: Responsible for the overall daily operations of the shop, managing sales ensuring efficiency and profitability. Coordinating the staff and ensuring customers have an exceptional shopping experience.
Duties and Responsibilities:
Buying, purchasing and merchandising for the Shop
Working with the Regional and Branch Manager to set quarterly Branch targets
Involvement in the development of Store strategies to raise the customer pool, expand Store traffic and optimize profitability
Managing all Internal Sales Staff
Meeting sales goals by training, motivating, mentoring and providing feedback to Store staff
Working with the staff to set quarterly and monthly targets
Maintain outstanding Store conditions and visual merchandising standards
Report on buying trends, customer needs, profits
Liaising with Suppliers re FOC Stock
Oversight and involvement of Stock/Inventory, ordering, recording, and managing inventory
Controlling stock/inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, shop specials or sales
Managing loss prevention through security requirements and monitoring strategies, auditing paperwork and inventory levels and appropriately handling broken or damaged merchandise
Ensuring the shop is adequately stocked, clean, and visually appealing
Handling customer complaints, if any
Managing of Key Accounts
Ensuring high levels of customers satisfaction through excellent service
Management of External Sales
Driving Sales
Involvement in hiring, training, supervising and evaluating of staff performance
Compliance with Company Policies and Procedures
Ensuring compliance with Health and Safety regulations
Shop Manager duties as needed
Requirements:
Good communication and interpersonal skills
Customer management skills
Able to ensure a smooth operation and maximum profitability for the shop
Job Type: Permanent
Hours: 39 hours per week (Monday - Saturday)
Benefits :
Competitive salary.
Pension
DIS
On Site Parking
Employee Discount
