Retail Manager, Dublin Zoo - €40,000 per annum
Who are we?
We are Magic Memories! And we have spent the past 20 years working with the most popular and iconic leisure partners to create memorable guest experiences. We operate in 200+ attractions across 9 countries around the world. We take photos using the latest innovative technology and deliver memories for millions of guests across the globe.
The role:
Working at Dublin Zoo, you will lead a team that captures high-quality photos, and sells Magic Memories products and promotions, ensuring that “We Make People Smile” at all times. As the Retail Manager, you will be responsible for meeting and exceeding targets at your site. You will establish a safe and positive working environment, leading and inspiring the team on site on sales and planning of day-to-day operations, whilst delivering a high standard of customer service through motivation and communication.
The duties and responsibilities include:
- To recruit, train and develop a team of employees.
- Acting as an ambassador for Magic Memories- build, develop and maintain a professional working relationship with partners and colleagues to sustain a positive working environment.
- Complete employees' weekly rotas whilst adhering to matrices and labour ratios.
- To drive daily, weekly and monthly targets, striving to achieve forecasts and budgets.
- Profit and loss awareness, including stock management, labour costs and loss prevention. Also to submit the relevant financial reports when required.
- To monitor team performance through regular 121’s and reviews.
- Ensure that all HR policies and procedures e.g. probationary reviews and return to work interviews, are adhered to in a timely and accurate manner.
- Assisting the HR department with team payroll.
- To maintain stock levels whilst ensuring the accuracy of all media levels and processing stock orders.
- To attend and actively participate in regular management meetings providing all required information and documentation on time in line with management requests.
- Opening and closing the department, including cashing-up, closing systems, and generating daily sales reports.
The ideal candidate will:
- Have a minimum of 2 years of management experience.
- Be a proactive leader with the ability to build teams and develop culture.
- Have a drive for results by being target-driven and owning the sales results.
- Demonstrate an enthusiastic, passionate and resilient attitude.
- Connect with people, building rapport and engaging with the business and key stakeholders.
- Demonstrate initiative, being able to work independently and drawing on their own resources and capabilities.
- Have excellent communication skills, showing they can deal with varying situations effectively.
- Be adaptable to fast-changing environments with continuous energy, drive and positivity.
- Have sound judgement in decision-making and prioritization of duties.
What can I expect in return?
- A fun, supportive and unique working environment.
- Clear career progression - we have lots of great examples of this.
- Free consultation and guidance to support your success at work and home, with added access for your family too.
- 1 additional day of annual leave for each year of service.
What do I need to do?
Click apply, sit back and relax - we will send you a link to complete a quiz.
Equal Employment Opportunity
Magic Memories are dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran’s status, or any other factor that is a prohibited consideration under applicable law.
Job Type: Full-time
Pay: €40,000.00 per year
Additional pay:
- Commission pay
- Performance bonus
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: In person
